Author Topic: Jenn-Air electric range with some of the control buttons that do not work  (Read 1614 times)

Offline tagarman

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  • Member Since: Apr 2012
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Hello everyone,  I've got a Jenn-Air electric range model no: JGS8850BDS with serial no: 13559361LN that some of the control panel buttons do not work.  This range is about 6 years old.  The Convection, Set Up, Clean, Reheat & More Options buttons do not work.  The Bake, Broil & timer buttons do work.  I also can not set the clock because I need to use the set up button to do that.  The electronic control board, part no: 8507P228-60 is $205.00 and the stainless steel touch panel is $249.35.  That's a lot of money to guess which one is faulty.  Does anyone out there know how I can check this out to find the right part that is needed and not buy something my customer does not need?  I also don't want to get stuck with a part that I'll never use in the future.  I don't know if there is a service manual for this model or not but if anyone has one I'll print it out and take it with me to check this problem out.  Thanks for any help you can give me!  Tom

Offline AJ

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Here is the service manual.

https://drive.google.com/file/d/0BzIiBNwRIV4Na3Y5N3VySDhfNm8/edit?usp=sharing

Quote
I also don't want to get stuck with a part that I'll never use in the future.

You can return any parts for any reason up to 365 days after you order it from http://appliancepartspros.com Yes, even parts that have been installed.

Hope you find our site helpful.

Offline scrapiron

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  • Member Since: Nov 2011
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If you're going to guess, your best bet is the touch panel.

Offline Bailey

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Yep. I've replaced the touchpad on our Jennair twice for this reason.

Offline AJ

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tagarman, did you replace the touch panel?
Hope you find our site helpful.

Offline tagarman

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  • Member Since: Apr 2012
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AJ, No I never heard from her after I called & told her the touch panel was $300.00 plus labor.  I'll call her back & see what she decided.  I'll let you all know what happens.  Thanks for following up on this.  Tom

Offline AJ

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Sounds good, thanks!
Hope you find our site helpful.

 

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