Author Topic: Reputable technicians online  (Read 1498 times)

Offline Appliance_Junkie

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Reputable technicians online
« on: March 12, 2014, 11:04:26 AM »
I found something from service live on craigslist. I did a little bit of research and service live seems to be a part of Sears. Has anyone else run across this company?

http://raleigh.craigslist.org/hss/4370841259.html

Offline Preferred Appliance

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Re: Reputable technicians online
« Reply #1 on: March 25, 2014, 07:04:03 AM »
You are correct. It is Sears / A&E Factory service. They sent us over forms a couple months ago to sign up. We politely declined.

Offline LowSL2

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Re: Reputable technicians online
« Reply #2 on: March 25, 2014, 09:26:13 AM »
It's something $ears dreamed up for when they're really backed up with calls. They will contract with local service companies to run $ears extended warranty service calls. It has not been a good experience in our area. Most of the no name service people out here are crooks anyway so they piss off customers when they don't fix anything and leave.  So when a real $ears tech goes out, we have to listen to complaining and whatnot for a half hour before we even crack open the appliance to fix it.

My understanding is that $ears pays $85 per completed call. I'm not sure if they pay premium for parts. All I know is when one of these ASC techs goes out and says he needs to order parts, he never comes back.
« Last Edit: March 25, 2014, 09:26:40 AM by LowSL2 »
LowSL2
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Offline Appliance_Junkie

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Re: Reputable technicians online
« Reply #3 on: March 26, 2014, 04:23:24 PM »
I checked them out and had a pretty good experience. I live in Durham, NC by the way.

Offline Preferred Appliance

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Re: Reputable technicians online
« Reply #4 on: April 04, 2014, 07:25:29 AM »
After some research I have found Service Live works 3 different ways.
1. Customer calls you out of a list of contractors.
2. Like Ebay. Contractors bid on a job.
3. Like priceline.com. Basically customer names what they are wanting to pay.

2 and 3 crack me up. What if you get a call and washer wont drain on a duet? You bid $75 to go out and clean out a pump but find out the impeller is spinning free on the shaft of the pump and pump needs replaced? You just screwed yourself if you replace the pump because your locked in at $75.

no thank you

Offline AJ

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Re: Reputable technicians online
« Reply #5 on: April 04, 2014, 07:51:52 AM »
There seems to be a lot of people looking to make a quick buck off of other peoples hard work.
Hope you find our site helpful.
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Offline andersenappliance

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Re: Reputable technicians online
« Reply #6 on: April 19, 2014, 10:33:16 AM »
"What if you get a call and washer wont drain on a duet? You bid $75 to go out and clean out a pump but find out the impeller is spinning free on the shaft of the pump and pump needs replaced? You just screwed yourself if you replace the pump because your locked in at $75."

Another option is to replace the pump with one of these WH23X10030.

Virtually all of these pumps are the same.  The difference is:

1. The pump body.  How often does that break?
2. The height of the impeller.  There are two varieties, tall, & short.
3. The way it connects to the pump body.  Almost universally, they are connected with screws.

The above is a short impeller pump.  Here is a tall impeller pump: 4681EA2001T.

Keep these two on your truck, and you can replace virtually any type of pump.

You also save hugely on the pumps that cost $150!


Offline Wedgeman55

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Re: Reputable technicians online
« Reply #7 on: May 19, 2014, 01:08:31 AM »
I work my own calls.   How the heck can you bid a job when you don't know what a job requires till you get there?     What if a plumber were to bid a job to clear a drain at 125 and gets there and finds out that the main sewer line is broken and requires digging up your front yard ?   These type of arrangements are not good for the serviceman in my opinion.     I got a call from some guy in new york city =  would give leads for 25 bucks apiece.    All these leaches do is want to get a percentage of your hard work.    Build your own customer base,  then you won't have to deal with these bloodsuckers. 
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