Good morning guys, I have the thrill of working on a new Bosch design. Of course I can not find the manual for this thing anywhere and the problem my customer is stating that it is showing SUDS error and leaves their clothes wet at the end of the cycle. This seems to be a common complaint for people that own this machine with no fix found and I can not do any further diagnosis without getting into the tests modes. They do use the correct amount of soap and from what the customer says, the right load level. Since they haven't had a problem with it for over 3 years of owning it, I do believe them. Does anyone have a manual for this thing or any recommendations on what it can be?