Author Topic: Whirlpool WTW4800XQ4 Washing Machine Intermitently does not spin and dry  (Read 2405 times)

Offline sparkologist

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  • Member Since: Dec 2013
  • Posts: 8
When the wash gets to the drain and spin cycle, sometimes spins and works fine. But more than not, the pump cycles but the tub does not spin or spins slowly and stops.
This machine is only 6 months old

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1662
  • Country: us
You got warranty for one year.Call for service.http://verticalmodularwasher.com
You can learn about the washer from this .CALL FOR SERVICE.

Offline sparkologist

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  • Member Since: Dec 2013
  • Posts: 8
Whirlpool website says they have no technicians where I live. Gotta Love It.

Offline dab147315

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  • Member Since: Oct 2010
  • Posts: 1662
  • Country: us
They farm all there service out to independent in your area like A&E which is part of sears don't tell anyone.And also smaller companies too.They have no factory service anyway.Just call the 800 #in the manual .

Offline sparkologist

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  • Member Since: Dec 2013
  • Posts: 8
I will on Monday
Is there anything I can try or a possible solution so I can get my laundry done before leaving town Monday morning. I am an electrical contractor and can repair just about anything. The trouble shooting guide in the manual does not go any further than extremely basic fixes.
Laundrymat is not a great solution as it is at least an hour away

Thanks

Offline dab147315

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  • Member Since: Oct 2010
  • Posts: 1662
  • Country: us
In the manual i gave you it least common problems .One of the most common problems is nut get loose and pulley falls down or off.You could tilt washer back to look at this but have to remove a plastic shield first.Very easy.And look for broken wires to under there.Something could be in pump.

Offline dab147315

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  • Member Since: Oct 2010
  • Posts: 1662
  • Country: us

Video show how to get to that.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1662
  • Country: us
http://verticalmodularwasher.com/category/tech-sheet/
tech sheet is in washer and important.In the cabinet.

Offline sparkologist

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  • Member Since: Dec 2013
  • Posts: 8
Thanks for the suggestions.
Nothing in the pump, no loose bolts, wiring is perfect, splutch assembly looks perfect too.

John

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1662
  • Country: us
I think you did all you could.They have had problem with certain parts and control boards that if you replace it and certain other parts you have to reprogram it.Call for service while in warranty .

 

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