I went on a call last week with this Kenmore washer. Direct drive type. It would not agitate, when it filled up, it would stop and then the motor would sometimes humm, sometimes nothing.
All the connections seemed good. the timer connections seemed a little loose so I pushed them in all the way and retested and it worked fine.
Worked fine until today. Went back out.
when I got there, I started a normal cycle and it started filling and agitating at the same time
So I stopped it and put it in spin mode. It would fill while draining and spinning.
Again, I disconeccted the timer connections and reconnected, then it works perfect.
So I am thinking that some of the contacts in the timer are sticking causing weird things.
Customer said he had the timer replaced before, about two years ago, for other reasons.
Anything else that might cause this?