Author Topic: Whirlpool Ice Maker Woes  (Read 9277 times)

Offline jpany1

  • VIP Member
  • Member Since: Jun 2008
  • Posts: 6
Whirlpool Ice Maker Woes
« on: June 17, 2008, 11:44:49 PM »
The ice maker in our Whirlpool model ED5SHAXMB10 stopped making ice a couple of weeks back.  For a while it would sporadically make ice, but eventually came to a stop.  As best as I could I tried to follow some of the troubleshooting links already posted on this site.  I jumped the infrared receiver as described on this page http://appliancejunk.com/forums/index.php?topic=44.0, though I did not jump the thermostat.  With the infrared receiver jumped the ice maker constantly made ice.  Whether correctly or not, this lead me to the conclusion that I needed to replace the infrared units which I did.  Upon initial replacement the ice maker seemed to work properly, however even within the first day it stopped making ice.  Once the ice maker stopped, I played with the transmitter/receiver and generally after a minute or two could produce the solid light and ice making would resume for a couple of cycles.  I am now back to square one where the unit will not make any ice, and the arms are stuck around 2:00.  I bought a thermometer and have found the temperature fluctuates, but often fall to -10 degrees (supposed to be between 0 and -5 for ice making).  I don't think the line is frozen and my freezer is already on the warmest setting.  Did I buy the wrong part?  Is it the thermostat that is bad?  If so, wouldn't that have failed when I jumped the infrared receiver?  Thanks for any insight anyone might have.

Model Number: ED5SHAXMB10 icon

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Whirlpool Ice Maker Woes
« Reply #1 on: June 18, 2008, 05:44:31 AM »
If replacing the board did not fully solve the problem, replace the icemaker. Not only is there a mold thermostat in there which could fail, but a series of electrical contacts on the module that can pit and fail as well. It's not worth the time nor money to attempt to repair the internal parts, as a new unit is almost as cheap as buying only the thermostat and module.
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline jpany1

  • VIP Member
  • Member Since: Jun 2008
  • Posts: 6
Re: Whirlpool Ice Maker Woes
« Reply #2 on: June 18, 2008, 01:18:56 PM »
Thank you for the response, I will replace the ice maker.  Is it likely that both the board and the icemaker went bad, or did I replace the wrong part in the first place?  I'm still confused on why jumping the infrared receiver worked, but I'm just learning as I go here...

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Whirlpool Ice Maker Woes
« Reply #3 on: June 18, 2008, 03:17:05 PM »
Jumpering the infrared is half the battle. You also have to jumper TH to L  on the icemaker in order to bypass the mold thermostat.
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline jpany1

  • VIP Member
  • Member Since: Jun 2008
  • Posts: 6
Re: Whirlpool Ice Maker Woes
« Reply #4 on: June 18, 2008, 04:48:49 PM »
Thanks again.  I had seen that in other posts, but in my head I thought that if I didn't jumper TH to L and it worked, then that would pinpoint that it was specifically the infrared boards at fault.  In my case when I jumpered only the infrared receiver I was able to fill up the ice bucket.  I thought that would take the thermostat out of the equation, but obviously I missed part of the equation.  Is my logic backwards?

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Whirlpool Ice Maker Woes
« Reply #5 on: June 18, 2008, 05:15:45 PM »
You have to look at it like a road map, complete with drawbridges. Jumpering the Bk/Bk-W leads on the receiver board only lowers the bridge to the icemaker module. The internal mold thermostat is yet another bridge in the electrical path that must be closed.

All in how you look at it.
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline jpany1

  • VIP Member
  • Member Since: Jun 2008
  • Posts: 6
Re: Whirlpool Ice Maker Woes
« Reply #6 on: June 19, 2008, 10:53:43 AM »
Understood, thank you again for your help!  I'll let you know how it goes.

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8781
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Whirlpool Ice Maker Woes
« Reply #7 on: June 21, 2008, 01:11:57 PM »
If you already have installed your new ice maker, just for fun why don't you test your old ice makers mold thermostat. Remove the arm and module,then remove the 2 long phillops screws that hold the plastic module housing to the ice mold. Pop out the mold thermostat from the plastic housing and place it into the freezer for several hours. Check it for continuity very quicly before it warms up. If it is open then it is bad. And these thermostats are about 10 bucks. A bit cheaper than buying the whole thang I would say.
« Last Edit: June 21, 2008, 01:16:07 PM by JWWebster »
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Testing a Bi-Metal Disc
« Reply #8 on: June 21, 2008, 01:48:11 PM »
JW, if you'd like to know a way to cheat at the bi-metal test, pick up a can of that computer keyboard air that comes with a jet nozzle. Maybe you already have one to dust your crickets off...never mind. Turn the can upside down and point the nozzle at the base of the bimetal while the ohm meter leads are attached. The upside down can will eject the liquid propellant (R-22) in frost form which will quickly freeze the surface of the disc, hopefully triggering a closed circuit. Cheap, quick and easy!
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8781
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Whirlpool Ice Maker Woes
« Reply #9 on: June 22, 2008, 02:47:01 PM »
Years ago when I worked for Loop appliance the TV tech there had a product called instant freeze. What ya did was wait for a tv to start messing up in either in H hold or v hold or sound, to track down the overheated failing component you would spray each one with a squirt of instant freeze. When you hit the right one then that one got replaced and the TV was fixed.
« Last Edit: June 22, 2008, 02:48:47 PM by JWWebster »
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

 

Whirlpool ice maker woes

Started by karls

Replies: 14
Views: 892
Last post September 17, 2014, 10:13:03 PM
by karls
Video: See if your Whirlpool Ice maker infrared optics control is working.

Started by AJ

Replies: 2
Views: 46955
Last post August 01, 2007, 12:21:37 PM
by AJ
Video: Whirlpool In-Door Ice Maker Fill Cycle

Started by AJ

Replies: 3
Views: 10140
Last post September 23, 2008, 05:37:19 PM
by Al Capone
Video: How to make your Whirlpool ice maker run for testing and diagnostics

Started by AJ

Replies: 10
Views: 45320
Last post April 16, 2013, 10:40:23 PM
by charlenemhj
Whirlpool Ice Maker

Started by Kman

Replies: 2
Views: 3276
Last post September 06, 2007, 06:55:25 AM
by Kman
Whirlpool Gold Ice Maker not working- please help

Started by pudge2824

Replies: 6
Views: 34874
Last post March 04, 2008, 10:00:39 PM
by JWWebster