Model Number: WTW5600XW Brand: Whirlpool Age: 1 - 5 years
Whirlpool Cabrio vertical modular washer, top loader, Model WTW5600XW with impeller.
Only during the WASH cycle, when the low water impeller is operational, I intermittently hear what sounds like a ratcheting noise that sounds like "uurrt, uurrt, uurrt " (say "hurt" without the "h"). It's not a grinding noise, but possibly a noise like gears not fully engaging properly.
The washer goes through the entire cycle properly, spins and drains the water normally.
Sometimes the noise will start, then stop while in the WASH cycle, and I may not hear it at all for a few weeks later.
It happens during light or heavy loads.
The impeller spins freely by hand, and the basket also turns freely.
There are no error codes when I checked them in diagnostics.
Has anyone had a similar problem with this intermittent noise? Any thoughts as where to look? I am just waiting for it to fail completely, then I should be able to find it, but I want to be prepared for this event when it does come.