Author Topic: Ice dispenser problem  (Read 521 times)

Offline crossroadsapp

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  • Member Since: Nov 2012
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  • 20 Plus year tech
Ice dispenser problem
« on: November 05, 2013, 06:27:31 PM »
I am working on a Whirlpool refrigerator model # ED5VHEXVQ00 that won't dispense ice. When checking out the linkage I found that when pushing the lever the plastic parts start to bend b-4 the lever can move far enough to actuate the switch, almost like the spring for the ice door is to strong. Does anyone know if there is a service bulletin out for this or have any other ideas.
    Eric, Cross Roads Appliance (23 yr tech)
ERR

Offline Cananot

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Re: Ice dispenser problem
« Reply #1 on: November 05, 2013, 08:10:57 PM »
Sounds like someone has been in there before you or customer tried the old hair dryer in the chute defrost method ..I haven't heard of a service bulletin but might hit up AJ .i would replace the assembly cause it really sounds like some one been in there

Offline gscrandall

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Re: Ice dispenser problem
« Reply #2 on: November 05, 2013, 10:37:40 PM »
may be that someone has installed the retrofit ice/door kit prior. I have had to knotch out a small piece of the plastic switch holder to allow clearance for the ice lever to hit the switch button.
« Last Edit: November 05, 2013, 10:39:16 PM by gscrandall »

Offline Cananot

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  • Member Since: May 2013
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  • Technician for 13 years and still getting stumped
    • Buy me a beer through paypal
Re: Ice dispenser problem
« Reply #3 on: November 06, 2013, 06:51:29 AM »
Sweet there you thinking outside the box that should work

 

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