Not sure if it is appropriate for me to start another thread. The other thread
was specifically regarding the replacement of the start relay on this refrigerator. That procedure did not resolve the basic problem of the refrigerator not cooling. This thread is to ask for more general help.
So, this side-by-side refrigerator is not colling (at all) in either the fresh food section or the freezer section. Previously the compressor was not running and it was very hot to the touch. I replaced the start relay yesterday and the compressor is now running. However, it is still very hot to the touch. Enough so that I cannot hold my hand on for more than a few seconds. I checked the condenser coils and they are remarkably clean. The fan at the bottom of the refrigerator is running. As is the fan inside the freezer. I'm pretty certain that it is not a defrost problem because it was unplugged for a week while waiting for the replacement relay. I should note that when I replaced the start relay yesterday, I used the same overload that was in the refrigerator prior to my dealing with it.