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Author Topic: good lord those Samsung fridges are built stupid.  (Read 458 times)

Offline nolazach

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good lord those Samsung fridges are built stupid.
« on: October 08, 2013, 12:12:39 PM »
I had one just now with the fridge and freezer with separate evaporators.  PITA to work on.  For one, during forced defrost you get that stupid constant annoying ear splitting beeping.  Then the back cover is so thin..  Can't use a heat gun and hard to direct my steamer.   I couldn't even get the back panel off it was so frozen on.    Went to the PCB to test the sensors.  Then the manuals are the hardest to follow..  Since the sensors are dirt cheap for this model, I am just ordering new ones and will go from there.   I did get a bad sensor reading on the display during diagnostic, and an off reading from the PCB, so I am sure that is what it is.  Though I would have liked to get the ice melted and done a visual check of the evaporator system.  The manual has like ten pages of how to reverse the door, and a half page on how to access the rear of the fridge.


     I removed the screws and clips, but it would not budge.  In fact, I put a small crack in the plastic.  Luckily this customer is related, but man what a headache to start the day.




Any tricks on these?  I was shocked the panel wouldn't come loose at the top.









SUCH A HEADACHE!!!




Anyway 
it's a rb215bssb




  I think I'm raising my service call to $200 for Samsung units.  I really do hate them and would rather not repair them, most people seem to say no to them.  Built like cheap crap. 

Offline nolazach

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Re: good lord those Samsung fridges are built stupid.
« Reply #1 on: October 08, 2013, 12:42:04 PM »
gotta love when Sears has a better breakdown than the Factory Supplied Manual





I have #7 in my stock, I can get #6 for $11.  Seems like the best place to start.  Don't see a thermal cutoff in the diagram, which is why I wanted to take it off.

« Last Edit: October 08, 2013, 12:43:26 PM by nolazach »

Offline tgoods

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Re: good lord those Samsung fridges are built stupid.
« Reply #2 on: October 08, 2013, 02:39:14 PM »
It sounds like the evaporator chamber completely filled with ice.  I once spent 2 1/2 hours with a steamer trying get one apart, without success.  Now I tell them to find another place for their food and defrost it for a few days with the doors open. 

Offline nolazach

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Re: good lord those Samsung fridges are built stupid.
« Reply #3 on: October 08, 2013, 03:42:03 PM »
has to be what it is. They have a mini fridge and I told them to just leave the fridge off until I get back.   At least the rest of the day was/is all laundry.  I wish I could just fix dryers, gosh I love dryers.   

Offline Wedgeman55

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Re: good lord those Samsung fridges are built stupid.
« Reply #4 on: October 08, 2013, 11:55:51 PM »
I have fixed several of these,   but recently I have been turning them down.   I have an authorized Samsung Man I know,  and have told them to call him.    I hate the way they are put together,  and it so easy to break the plastic panels and tabs.   Idiotic the way they designed these things.    I was actually contacted about being authorized samsung a few months ago,  but I told them I wasn't interested.    After 40 years in this business,   Sometimes it's better to say no and save a major headache to yourself.   
Commercial Laundry repair Tech and Installer  1973 to 1980
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Offline nolazach

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Re: good lord those Samsung fridges are built stupid.
« Reply #5 on: October 09, 2013, 09:36:27 AM »
I didn't even pull that hard against it and it developed a small crack.  I was surprised.  Yeah I don't like to work on them, sometimes it isn't that bad. 
  But when they are frosted up, it's a pain.

Offline niobrara

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Re: good lord those Samsung fridges are built stupid.
« Reply #6 on: October 09, 2013, 05:58:52 PM »
The Styrofoam on the back freezes to the evap. I steam it on the bottom right corner till I can pry it loose and the steam my way up to the top.Total frozen evap, I let it defrost. I my have cracked one or two ?? :oops:

Offline rego

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Re: good lord those Samsung fridges are built stupid.
« Reply #7 on: October 09, 2013, 07:37:05 PM »
Yeah, I learned the hard way on these.  have to steam the entire panel.  Then pull the screws.  After that steam all passages...once I can get the bottom loose I steam up from there until it's loose enough to get out.  I tell the customer because of the make up of the cover it just takes awhile to get the cover loose so I can get to it.
 
Yes cracked one and not going to do it again...hopefully :D

Offline Bailey

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Re: good lord those Samsung fridges are built stupid.
« Reply #8 on: October 10, 2013, 09:13:08 AM »
I have had the same problem with LG bottom freezers. The plastic they use is sure brittle.

Offline nolazach

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Re: good lord those Samsung fridges are built stupid.
« Reply #9 on: October 10, 2013, 09:16:13 AM »
I ordered the steam gun that was heavily favored in the tech tips page.
 
   I was given a non working samsung fridge, it had been kept under a tarp for nearly the last year, about to see if I can get it going for a shop fridge, at least I know icing won't be an issue.

 

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