I have a problem customer that has this washer. He says in the Casual cycle it will only spray cold water. I tried all of the cycles and it worked fine for me. Since these washers have the problematic electronic ATC switch, I replaced it. He called and told me that it's still spraying cold water in the Casual cycle. He has called me 14 times today to tell me this. I think he has nothing better to do than sit and watch the washer run all day long. I studied the wiring diagram and, unless I'm crazy, the timer doesn't tell the ATC switch to dispense cold water only in that cycle. Am I crazy? Is this guy crazy?