We bought it new in January 2010, no issues until now.
It starts up, spins a few times to weigh the load, starts filling with water, then will grind and stutter when it tries to spin the drum the other direction. No codes show on the screen.
We bought it at Home Depot and got the $100 extended warranty (5 years) which sounded like a great deal at the time. But I read that the warranty is through Federal Warranty Service Corporation. Should I go through them? I read that that might cause some aggravation.
Or does it sound like it is a motor issue? If so, should I skip calling FWSC and call LG for a warranty repair (10-year warranty on the motor).