Author Topic: Dreaded spider brace failure on Kenmore Elite HE5T 110.47088600? Vid included  (Read 852 times)

Offline conquer04

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  • Member Since: May 2013
  • Posts: 5
Does this sound like the spider brace on the drum has cracked or is broken? Machine makes a knocking noise while spinning. Everything I have seen online points to that being the cause. If that is the case, I think I will just let this thing self destruct unless it is under warranty.


Offline LowSL2

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Call $ears. Kenmore Elite has a ten year warranty on the plastic tub (which includes the bearing) and a lifetime warranty on the stainless steel basket (which includes the spider). You will have to pay for labor, but its a helluva lot less than paying for a new machine. Labor is $172 for an overhaul job code. There may be a helper charge depending on the district rules in your area.

Do you have a receipt? $ears might have your info from when you first purchased it. If not, the tech will just go by the build date on the serial number.

Good luck

Sent from my DROID BIONIC using Tapatalk 2

LowSL2
15 Years of Professional Appliance Repair Experience

 

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