Author Topic: Dreaded spider brace failure on Kenmore Elite HE5T 110.47088600? Vid included  (Read 852 times)

Offline conquer04

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  • Member Since: May 2013
  • Posts: 5
Does this sound like the spider brace on the drum has cracked or is broken? Machine makes a knocking noise while spinning. Everything I have seen online points to that being the cause. If that is the case, I think I will just let this thing self destruct unless it is under warranty.

Offline LowSL2

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Call $ears. Kenmore Elite has a ten year warranty on the plastic tub (which includes the bearing) and a lifetime warranty on the stainless steel basket (which includes the spider). You will have to pay for labor, but its a helluva lot less than paying for a new machine. Labor is $172 for an overhaul job code. There may be a helper charge depending on the district rules in your area.

Do you have a receipt? $ears might have your info from when you first purchased it. If not, the tech will just go by the build date on the serial number.

Good luck

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