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Author Topic: Summit dishwasher model DW2432  (Read 78 times)

Offline evergreen appliance

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  • Member Since: Jan 2012
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Summit dishwasher model DW2432
« on: September 25, 2013, 01:55:08 PM »
Hello Again,

First off I would like to thank you for the help this site provides. It is of great help to me at times. So, today I have a tech
going out to a call that Summit Appliance sent over to us. It is on a dishwasher model DW2432. Now we are already aware of how different their appliances can be, so to help the tech I made a call to Summit to get a service manual or schematic anything to help the tech. I talk to a guy in service, when I told him what I wanted he said he could send me the owners manual ?? I told him that is no help as it does not have a parts list or schematic or is it of any real  help to tech. He said he'll look around for one and get back to me. Now, I ask...Is that anyway to run a business? I mean they even sent us the repair call (maybe because they couldn't find their service manual to fix it themselves.) LOL

I guess I am really just venting on how these companies manage to stay in business.

 If anyone would magically have this service manual, I would greatly appreciate it.

Thanks for listening,

Jen
Evergreen Appliance/Air

Offline theoldstoveguy

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  • Member Since: Jan 2008
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Re: Summit dishwasher model DW2432
« Reply #1 on: September 25, 2013, 02:04:45 PM »
Funny you should say that, was asked to look at a wine cooler made by Summit this morning. No service manual available, call them and tell them what parts you need and they will send them. HUH? How can you accurately diagnose a problem without at least a wiring diagram? Touch pad no response so they are sending a touch pad,control and the evaporator fan motor is noisy so sending one of those too. Lets just throw parts at it and make the problem go away, who cares what really is wrong with it.

 

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