Author Topic: Maytag 4000 Series exploded  (Read 1104 times)

Offline stream41

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Maytag 4000 Series exploded
« on: August 26, 2013, 08:59:48 AM »
Well, it didn't explode, but it definitely sounded like it.

The past few weeks, our washer (Maytag MHWE400WW01) has been making a clanking noise during the spin cycle, like there was a marble or something in between the tub and the drum. It sounded pretty metallic - as in the loose object was metal. You could even spin the drum around manually and hear the clanking. I pulled the machine apart and tried to get into the tub every way you can (top water access, bottom drain, back heat vent) with every tool I could think of (clothes hanger, mirrors, etc) and couldn't find the object. I suspect it was in the "back" of the drum. Nothing in the lint/coin trap or at the bottom tub drain.

Then we did something stupid - we ran the machine for a few weeks, because, well, laundry had to be done. We were sort of hoping the machine would just run anyway. And it did - until yesterday. During the spin cycle, it made a racket that I imagine sounds like a claymore mine going off in a bank vault. Now, the drum spins really rough, like it's off its track or something. And it's much harder to turn - definitely a lot of resistance.

So, what did we do? I've been told that tub/drum repairs on modern washers are so expensive that we might be better off getting a new unit. Is that generally true?

Offline stream41

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Re: Maytag 4000 Series exploded
« Reply #1 on: August 26, 2013, 09:42:19 AM »
I'm reading that this is apparently a very common problem with these machines - it's definitely the bearing. See this video and the comments:


Offline tgoods

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Re: Maytag 4000 Series exploded
« Reply #2 on: August 26, 2013, 10:25:37 AM »
Call Maytag customer service.  They've been providing the tubs, free of charge, for machines up to five years old. 

Offline stream41

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Re: Maytag 4000 Series exploded
« Reply #3 on: August 26, 2013, 04:15:17 PM »
I'd probably still be at several hundred dollars in labor, right? And, not to mention the fact that this will probably just happen again in a couple of years. I think I'll get the free tub, then sell it :)

We actually just bought a new washer today. I'm going to part the old one out - is eBay the best place to do that?
« Last Edit: August 26, 2013, 04:16:27 PM by stream41 »

Offline tgoods

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Re: Maytag 4000 Series exploded
« Reply #4 on: August 26, 2013, 08:23:12 PM »
Where do you live? Maybe someone on the board will help you out. They either send them fully assembled tub in one box or the three parts separately. It takes about 1 1/2 hours fully assembled and another half hour if it has to be assembled. That's assuming there's plenty of work space and no dryer stacked on top.
Ebay is great place to sell parts. I prefer Amazon for the convenience but their fees are higher and it takes longer to get your money.

Offline stream41

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Re: Maytag 4000 Series exploded
« Reply #5 on: August 26, 2013, 09:18:44 PM »
Cool, thanks for the info. Since we've already bought a new washer and the fact that I suspect the bearing/tub will just go bad again (see the Youtube video and Amazon reviews on this model - they're horrible), I will probably stick with the new one and part out the old Maytag. I saw multiple instances where owners got theirs repaired under warranty, then it just happened again a couple of years later.

http://www.amazon.com/gp/product/B003KHEABK

Offline stream41

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Re: Maytag 4000 Series exploded
« Reply #6 on: August 27, 2013, 11:08:22 AM »
Call Maytag customer service.  They've been providing the tubs, free of charge, for machines up to five years old.
I think this gravy train has ended. I got up to the "specialist level support" girl, and she stonewalled me on the free tub. They offered a free diagnostic visit, but I would be responsible for all other parts and labor. Yeah right, like I'm gonna drop $400 to $600 back into this stupid washer :) Looks like I'm parting it out!

Offline def

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Re: Maytag 4000 Series exploded
« Reply #7 on: August 27, 2013, 09:14:09 PM »
Where do you live and how much do you want for it?
I used to repair RADAR then they discontinued vacuum tubes. Pity

Offline stream41

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Re: Maytag 4000 Series exploded
« Reply #8 on: August 27, 2013, 10:06:17 PM »
Where do you live and how much do you want for it?
I'm sorry, want for what? The drum?

Offline lesguns

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Re: Maytag 4000 Series exploded
« Reply #9 on: August 27, 2013, 10:48:24 PM »
should be covered under first year warranty.

Offline stream41

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Re: Maytag 4000 Series exploded
« Reply #10 on: August 27, 2013, 10:50:20 PM »
should be covered under first year warranty.
Sorry I didn't mention this in my first post - the machine is about 4 years old.

 

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