Author Topic: Smart Appliances  (Read 2021 times)

Offline dab147315

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Offline andersenappliance

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Re: Smart Appliances
« Reply #1 on: August 12, 2013, 04:15:27 PM »
Why do I suspect that this is not to provide better service for the consumer, but rather to tighten up more on the tech?  I hear that GE charges its contract techs $500 bucks a year for the info necessary to fix their machines.  What next, another $500 for the smart phone codes?

I was just looking at a samsung fridge.  The defrost heater is built int to the evaporator -  it is not available separately. 
The evap unit is only $65, but the HVAC tech who has to install it will be $450...

I guess this stuff will continue until the consumers storm the castle with torches and pitchforks

Offline dab147315

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Re: Smart Appliances
« Reply #2 on: August 12, 2013, 04:21:58 PM »
First contact from outer space maybe to a Smart Appliance.I hope its G.E.

Offline Bailey

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Re: Smart Appliances
« Reply #3 on: August 13, 2013, 09:11:35 AM »
Are any of you techs excited about this? I'm not. I also disagree with the statement that they will be more reliable.I really can't see where this improves anything. Dryers don't dry any faster. Refrigerators don't get any colder. They cost more to purchase,cost more to repair and don't last as long. All of this green energy and technology comes at a cost to the consumer. 5 years and counting.

Offline dab147315

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Re: Smart Appliances
« Reply #4 on: August 13, 2013, 09:31:25 AM »
5 years and counting must mean retirement?Less than two years here.Wife is already retired.Honestly i cannot wait.Let the next generation deal with this stuff.40 years doing this.I can say this that i use to enjoy fixing appliances but those days are gone.

Offline bigbuck

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Re: Smart Appliances
« Reply #5 on: August 13, 2013, 10:02:09 AM »
Why do I suspect that this is not to provide better service for the consumer, but rather to tighten up more on the tech?  I hear that GE charges its contract techs $500 bucks a year for the info necessary to fix their machines.  What next, another $500 for the smart phone codes?

I was just looking at a samsung fridge.  The defrost heater is built int to the evaporator -  it is not available separately. 
The evap unit is only $65, but the HVAC tech who has to install it will be $450...

I guess this stuff will continue until the consumers storm the castle with torches and pitchforks
I buy evap. Asm. Remove heater with needle nose plyers, & put heater on old evap. wear gloves while doing it, takes about 1 hr.

Sent from my MB865 using Tapatalk 2


Offline niobrara

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Re: Smart Appliances
« Reply #6 on: August 13, 2013, 10:05:33 AM »
Me To.

Offline andersenappliance

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Re: Smart Appliances
« Reply #7 on: August 14, 2013, 10:34:50 AM »
I haven't had to replace a heater on a heater-and-evap-in-one model yet, but you can bet that I'd have found a way to do it without opening up the sealed system!

I'd have probably just tried to get the approximate size and work it in.  At $65, buying the whole unit and just using the heater like you guys do is probably the best way to go.

Offline andersenappliance

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Re: Smart Appliances
« Reply #8 on: August 14, 2013, 10:40:17 AM »
First contact from outer space maybe to a Smart Appliance.I hope its G.E.
Maybe GE appliances will run skynet...

Offline Wedgeman55

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Re: Smart Appliances
« Reply #9 on: August 25, 2013, 08:54:35 PM »
I think we are all too pessimistic.   There are plenty of old appliances left, at least around here.   And I don't see this whole thing taking teeth until well after I'm retired.    Dab, I've been in this 40 years myself.    I just don't see this taking hold at all.   Just my opinion.
Commercial Laundry repair Tech and Installer  1973 to 1980
Service Manager / Technician Commercial Laundry repair company 1980 to 2002
Refrigeration - HVAC - Boiler School 1974-1976
Electronic School 1978-1979
Self Employed Appliance Repair Company 2002 to present

Offline Patricio

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Re: Smart Appliances
« Reply #10 on: August 25, 2013, 10:46:31 PM »
Squeaky wheel still needs to be greased.   Some entrepreneur  will figure how to do it better & more economically.   So be pessimistic & clip your wings.   Me I am going to soar like an eagle with a little help from my optimistic friends.    Just look around & see all the technology that has become common place,  any Joe Blow can find his way around.   Future will be no different, just go with it.
Great Old Fashion Hometown Service

Offline cklassen

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Re: Smart Appliances
« Reply #11 on: August 26, 2013, 06:03:55 PM »
Just wondering if this is the beginning of the end of the service tech?

Offline Bailey

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Re: Smart Appliances
« Reply #12 on: August 26, 2013, 06:36:38 PM »
Even if the appliance calls the service center and describes the part it needs, someone will have to install it. We will be like Doctor McCoy and wave our tricorder over the machine to diagnose it.

Offline theoldstoveguy

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Re: Smart Appliances
« Reply #13 on: August 26, 2013, 06:37:15 PM »
How many of you can say that ALL the fault codes ALWAYS fix the machine? We may become more parts changers but never eliminated.

Offline dab147315

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Re: Smart Appliances
« Reply #14 on: August 26, 2013, 06:47:04 PM »
Know it will not be the end but the more training is something that as technician we will have to be doing a lot more.Training and seeing the product in the field and the more open you see it the better you will get at fixing it.Good training is going to be the key and seeing that product in the field often is also the key.Training and you work on 3 a years is know good.You all forget what you learnt.Alot of these companies work on everything.They will have seen these products first and if they are train good enough it will be advantage to them.Seeing the same problems over and over again is a big advantage.Factory training is going to have to be a big player in all this new stuff.Are these companies will to train you is a question?

 

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