Author Topic: mhelpdesk input  (Read 2766 times)

Offline donsabol

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mhelpdesk input
« on: August 07, 2013, 09:34:08 PM »
i have been lookin for a reasonable priced program for our service business
found something on line called mhelpdesk any input out there be helpful.. if not what are most of you doin
for customer data and tracking sales taxes and business and customers in general..
swiftlink and service bench little too pricey for us.. found mhelpdesk round 150.00 per month
looked interesting... any input be appreciated

Offline EliteApplianceService

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Re: mhelpdesk input
« Reply #1 on: August 08, 2013, 07:19:22 PM »
Been using it for about 6 months now.  I like it.  Its works really well for our trade. There is even a basic set up for appliance repair (its basic, but its easy to build on).   The controls are intuitive and the support is great.  Took me a very short time to learn to use it.  Cant beat the price for what you get.

Offline AJ

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Re: mhelpdesk input
« Reply #2 on: September 21, 2013, 04:22:18 PM »
donsabol did you give mhelpdesk a try?
Hope you find our site helpful.

Offline jason1979g

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Re: mhelpdesk input
« Reply #3 on: September 21, 2013, 08:02:10 PM »
what do you think about this?

http://www.mpengo.com/mpengoservicecall.php

Offline AJ

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Re: mhelpdesk input
« Reply #4 on: September 22, 2013, 09:20:15 AM »
what do you think about this?

http://www.mpengo.com/mpengoservicecall.php

Sounds good, you going to give it a try?
Hope you find our site helpful.

Offline jason1979g

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Re: mhelpdesk input
« Reply #5 on: September 22, 2013, 09:36:45 AM »
once i get the i pad i will.

Offline AJ

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Re: mhelpdesk input
« Reply #6 on: September 22, 2013, 09:50:09 AM »
Jason, please be sure to report back to us and let us know what you think of it.
Hope you find our site helpful.

Online theoldstoveguy

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Re: mhelpdesk input
« Reply #7 on: September 22, 2013, 11:15:44 AM »
Who has the better rate on the iPad ATT or Verizon? Since it must have cell service to access the cloud system is there any way to use it in dead zones? My local Apple store people are not very clear about anything. I have Android tablet now and use my LG phone for a hotspot when needed. Still pushing paper.

Offline AJ

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Re: mhelpdesk input
« Reply #8 on: September 22, 2013, 11:23:12 AM »
You can get a wi fi only iPad and still use your lg phone as a hotspot if you wanted to.
Hope you find our site helpful.

Online theoldstoveguy

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Re: mhelpdesk input
« Reply #9 on: September 22, 2013, 11:44:33 AM »
At the store they tell me that the cloud would replace the usb flash drives I carry. But with dead zones in this area they say it will still work. HOW?

Offline AJ

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Re: mhelpdesk input
« Reply #10 on: September 22, 2013, 11:55:51 AM »
I'm going to assume you are talking about iCloud when you say cloud. I don't use iCloud myself. There are apps on my iPhone that use the iCloud for stuff, but I don't use the iCloud for storage like a flash drive. I do use dropbox and googledrive (just other cloud services) instead of a flash drive.

With the dropbox app on my iphone I can mark stuff in my dropbox so it gets stored on my iPhone. Then it does not have to be downloaded each and every time I want to view it. Other then playing around with that feature I don't really use it because I always have a cell phone connection, or at least about 99% of the time. ;)
Hope you find our site helpful.

Offline donsabol

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Re: mhelpdesk input
« Reply #11 on: September 23, 2013, 09:09:15 PM »
all this input is great.. I have yet to commit to any one system yet..still watchn what input is out there.
been busy enough to say I have had time to really look in dept on these yet. but iam  thankful for all that is posted on it :thanks:

Offline AJ

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Re: mhelpdesk input
« Reply #12 on: October 25, 2013, 07:27:55 AM »
 :popcorn:
Hope you find our site helpful.

Offline Larry the applia

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Re: mhelpdesk input
« Reply #13 on: October 25, 2013, 08:22:30 PM »
I use the old version of service xp http://www.servicexp.com/ has updated version. The person who did it is an actual technician. Lot cheaper than anything else

Offline donsabol

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Re: mhelpdesk input
« Reply #14 on: October 25, 2013, 08:33:12 PM »
i looked it over but haven't rolled it out yet...we have been using the old fashion hand written work orders...
maybe over time  i will look at it again

 

Mhelpdesk Software - 25% discount

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