Author Topic: Samsung refrigerator that dispenses water instead of ice cubes  (Read 9221 times)

Offline tagarman

  • Technician
  • Member Since: Apr 2012
  • Posts: 84
Hello everyone,  I've got a Samsung refrigerator with freezer on the bottom & french doors on top.  When I press a glass onto the dispenser to get ice cubes I get water.  When I press to get water, I get water.  The Icemaker bin is full of ice cubes but it will not dispense them.  (I get water instead) The model no. is RF4287HARS  & the serial no. is 102043CB508907X.  This unit is about 2 years old.  If anyone has ever ran into this problem, please let me know what you think the problem could be.  Thank You, Tom

Offline niobrara

  • Technician
  • Member Since: Sep 2009
  • Posts: 1179
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #1 on: July 23, 2013, 07:43:35 AM »
Double check that model number please.

Offline tagarman

  • Technician
  • Member Since: Apr 2012
  • Posts: 84
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #2 on: July 23, 2013, 08:27:29 PM »
I checked back with the owner and the model no. is: RF4287HARS/XAA.  I just forgot to get the /Xaa at the end if that changes anything.  I have not gone out to his house yet, as I was hoping to get some idea of what could be wrong before I go out.  Or what to check out when I get there.  Thanks Again!

Offline niobrara

  • Technician
  • Member Since: Sep 2009
  • Posts: 1179
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #3 on: July 24, 2013, 01:01:14 PM »
I can't find a breakdown of you model. However I think your assembly for that comes as one piece. I believe you need the dispenser assembly. We do not have it listed,Marcone may be able to find it for you.Hope that helps.

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 9480
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Hope you find our site helpful.

Offline niobrara

  • Technician
  • Member Since: Sep 2009
  • Posts: 1179
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #5 on: July 24, 2013, 06:54:38 PM »
 DA91-03040M  Maybe ,I however would double check that its all included. Sorry I have replaced one but the part was at the customers and I did not check check the part numbers on it.

Offline pjbmarketing

  • VIP Member
  • Member Since: Oct 2013
  • Posts: 2
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #6 on: October 07, 2013, 01:28:59 PM »
I am having the same problem as stated above (unit is dispensing water instead of ice when the ice lever is depressed).
The French door refrigerator is about 2 years old.
Model - RF4287HARS       
Serial # - 6966L

Any assistance with resolving this issue will be greatly appreciated.

Thanks,

Offline niobrara

  • Technician
  • Member Since: Sep 2009
  • Posts: 1179
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #7 on: October 07, 2013, 08:12:19 PM »
DA91-03040M  double check that it includes the complete assembly.

Offline pjbmarketing

  • VIP Member
  • Member Since: Oct 2013
  • Posts: 2
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #8 on: October 07, 2013, 08:33:56 PM »
Sorry, I do not understand your reply. The problem started this morning. Up to today, there haven't been any problems with the ice dispenser.

Offline peter10

  • VIP Member
  • Member Since: Apr 2014
  • Posts: 1
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #9 on: April 15, 2014, 11:24:07 AM »
I have the same issue with the same samsung model - any updates on what parts were used to fix this issue.

Online domain

  • Technician
  • Member Since: Nov 2012
  • Posts: 968
  • Country: us
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #10 on: April 15, 2014, 07:22:28 PM »
Rf4287 uses a TWO paddle dispenser. What is happening is the ICE padlle (Smaller,front) is NOT being activated, so you push a tad harder and the water paddle is depressed....  O0 O0

Offline Harvardroger

  • VIP Member
  • Member Since: Jul 2014
  • Posts: 3
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #11 on: July 05, 2014, 09:22:54 PM »
Rf4287 uses a TWO paddle dispenser. What is happening is the ICE padlle (Smaller,front) is NOT being activated, so you push a tad harder and the water paddle is depressed....  O0 O0

Ok, so how do you fix this?  Replace the paddle?

Offline robear

  • VIP Member
  • Member Since: Jul 2014
  • Posts: 5
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #12 on: July 18, 2014, 07:12:58 PM »
I am having the same problem stated below. The ice lever moves all in without releasing ice. It does nothing until
its depressed far enough to activate the water lever.
model   # RF4287HARS
name    RF4287HARS/XAA

Offline Harvardroger

  • VIP Member
  • Member Since: Jul 2014
  • Posts: 3
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #13 on: July 19, 2014, 08:57:07 AM »
I removed the lever assembly and found the plastic lever that actuates the ice dispensinf switch had broke.  Pretty shabby design and i could not glue it back on.  I ended up swapping the water switch with the ice switch.  Now when you press the water lever you get ice.  We need ice moe than we need water.

When that breaks I will think about spending the $$$ on a new assembly.

Offline robear

  • VIP Member
  • Member Since: Jul 2014
  • Posts: 5
Re: Samsung refrigerator that dispenses water instead of ice cubes
« Reply #14 on: July 19, 2014, 02:15:26 PM »
Is it hard to do? Same issue that I need it for ice. Have a water tap close by.

 

GE refrigerator dispenses hot and cold water

Started by AJ

Replies: 9
Views: 2081
Last post April 01, 2013, 02:34:28 PM
by JWWebster
Water leaking into and underneath pantry drawer samsung rfg298hdrs refrigerator

Started by Jcfitness

Replies: 10
Views: 1853
Last post October 11, 2014, 04:00:03 PM
by wsbones
Repair Guide: Whirlpool Refrigerator - Water in bottom of fridge under drawers.

Started by AJ

Replies: 3
Views: 87105
Last post July 08, 2007, 12:04:06 PM
by curtis
Kenmore refrigerator - how remove ice/water dispenser front panel

Started by Marvster

Replies: 1
Views: 25085
Last post August 11, 2007, 08:06:07 PM
by AJ
Roper refrigerator Model RT18AKXKQ05 with water dripping into frig

Started by ecurb13

Replies: 5
Views: 8394
Last post December 30, 2007, 12:22:09 AM
by AJ
Maytag refrigerator Ice & water dispenser HELP

Started by nash

Replies: 3
Views: 3832
Last post January 26, 2008, 03:39:27 PM
by nash