Author Topic: Kitchenaid will not dispense crushed or cubed ice  (Read 93 times)

Offline presbull

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  • Member Since: Aug 2014
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Kitchenaid will not dispense crushed or cubed ice
« on: August 24, 2014, 02:10:44 PM »
Shaft does not extend high enough to insert into slot (opening)

Offline Maytag Man 6725

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  • Member Since: Jul 2014
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Re: Kitchenaid will not dispense crushed or cubed ice
« Reply #1 on: August 24, 2014, 07:12:11 PM »
Is this an in-door ice model?  If yes take picture of bottom of ice bucket coupling and shaft that drives bucket. These are famous for stripping the shaft, or the coupling. Also very common for gear box in motor to fail. Pictures and model # would be helpful.

Offline presbull

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  • Member Since: Aug 2014
  • Posts: 2
Re: Kitchenaid will not dispense crushed or cubed ice
« Reply #2 on: August 25, 2014, 10:49:00 AM »
Model - KSRL 25FRSS04
The ice bucket coupling is fine, the teeth on the shaft are fine.  It appears that the shaft has dropped down and will not engage the coupling.  Motor turns the shaft OK.                       ,

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