Bailey, thanks. Can this be done from the FRONT of the freezer? The whole upper part of the rear of the fridge is covered by a thick aluminum plate. If from the front, I'm totally game.
I just looked and I see the two bolt heads near the front on the bottom of the freezer floor. Is the defrost drain you mentioned easy to find and clearly visible? I assume it must be right under where the plastic floor of the freezer compartment sits, towards the rear?
BTW, is there an easy place online to buy a service manual for this model, if I decide to do so, as perhaps a PDF download?
Webster, thanks again to you as well. If I find ice there, do you think it would thaw out in 3-4 days in warm SoCal weather with the freezer floor removed? Or, as Bailey said, I could speed it up with a hair dryer perhaps. Anyway, thanks so very much.