Author Topic: LG refrigerator cooling not work  (Read 508 times)

Offline Ryan1234

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  • Member Since: Jul 2013
  • Posts: 1
LG refrigerator cooling not work
« on: July 09, 2013, 11:52:03 PM »
I have a LG refrigerator that can not get cold (both refrigerator and freezer). I check the back. The capacitor is warmer (not hot). I also checked the circuit board, and found a big capacity circled with white soft solid (please see the attched figures), is it a normal capacity or not?
Any recommendations for repairing?

Offline wildimaginations

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  • Member Since: Jul 2011
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Re: LG refrigerator cooling not work
« Reply #1 on: July 10, 2013, 04:40:46 AM »
Don't worry about the board for now.  Need model and serial number.
Appliance Service Technician
Authorized servicer on LG appliances.
About 45 mins east of San Francisco

Offline LGElectronics

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  • Member Since: Mar 2013
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Re: LG refrigerator cooling not work
« Reply #2 on: July 11, 2013, 10:11:19 AM »
We would be happy to offer some information to you concerning service on your unit. If you are looking to service the unit yourself you can contact one of the regional parts distributors below to purchase a service manual:

Electronics [West/Midwest Region] 800-***-****, pass [East/SE Region] 866-**-****, Electronics [Central/East Region] 800-**-****, and/or [Central Region] 800-**-****.

Or, you may contact an Authorized Service Center to render the service for you. You can get this information by visiting our support website at www.***.com ^CL

Edited: to remove phone numbers and website links, AJ

Offline AJ

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  • Member Since: Jun 2007
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    • - Appliance Repair
Re: LG refrigerator cooling not work
« Reply #3 on: July 11, 2013, 09:38:16 PM »
If you would post the model number I maybe able to locate a .pdf service manual that you could download free of charge.

LGElectronics, you are welcomed to use our forum if you are going to post helpful information.
Anything else is not cool...
Hope you find our site helpful.


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