Thanks for the reply, but I double checked on a different side, I put the correct relay board in.
It's either the encoder board, or the keypad, or wiring. When looking at the encoder board, would there be any clue which pin is the common pin,
so I can test it??
I have never seen a bad encoder board, so I am leaning toward a bad keypad.
Looking back on previous models of this, they used to have the entire electronics on ONE, two board assembly, attached keypad, encoder and relay board
and not this mess.