Author Topic: GE Triton XL Dishwasher will not drain  (Read 2496 times)

Offline egreasy

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GE Triton XL Dishwasher will not drain
« on: June 19, 2013, 12:29:54 PM »
Our GE Triton XL Dishwasher (model GSD6960J01SS) will not drain.  We received it used, My husband (carpenter, mechanic, jack of all trades) installed it himself.  He has now taken it out, taken everything inside apart, and put it back together several times to get it to work, but so far with no luck. 
we've read many other posts, but none seem to answer our specific problem.

When we run a normal cycle (after removing all water manually) it will seemingly run through everything ok, but when it is finished and we open the door there is still water sitting in the bottom.
This is what we've tried so far:
*this model has no air gap, and we've tried draining it with the drain hose low AND high (over 32") with no results
*the disposal drain is open as it should be (our old dishwasher drained through it just fine)
*the drain hose is not clogged, nor is anything else (he has taken it all apart and put it back together several times)
*the rubber gasket in the check valve seems to be good too
*the pump seems to run ok when we start the dishwasher, then stop it we can hear the pump come on, but it doesn't stay on and nothing drains out

We really don't know what else to try - it seems like it would be a good dishwasher if we could just figure out why it's not draining - everything else works.

Any suggestions would be welcome - please help.

Offline jumptrout51

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Re: GE Triton XL Dishwasher will not drain
« Reply #1 on: June 19, 2013, 03:16:24 PM »
Does the drain pump get 120 volts?
Take a Kid fishing.

Offline rego

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Re: GE Triton XL Dishwasher will not drain
« Reply #2 on: June 19, 2013, 08:11:33 PM »
Sounds like a bad check valve.  AP3419048  When the drain pump drains the water it is also forming a syphon and if the check valve is inoperative it will let the drain water back into the tub. 

Offline egreasy

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Re: GE Triton XL Dishwasher will not drain
« Reply #3 on: June 20, 2013, 09:54:19 AM »
How can you tell if the pump is getting 120 volts? 
My husband is at work today, so he won't be able to look at it until tonight.  But I will ask him about the voltage.
We're pretty sure it isn't the check valve, though - that was one of the first things he looked at.  The rubber was in good condition and he couldn't blow air through it the wrong way.

Offline jumptrout51

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Re: GE Triton XL Dishwasher will not drain
« Reply #4 on: June 21, 2013, 06:45:30 AM »
But could he blow through it the RIGHT way?
The pump voltage will have to be checked with a volt meter while the timer control is in pumpout sequence.
Take a Kid fishing.

Offline egreasy

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Re: GE Triton XL Dishwasher will not drain
« Reply #5 on: June 21, 2013, 07:18:12 AM »
Well, no, he didn't try blowing through it the right way, but it's a little red rubber gasket with a center piece that opens and closes right?  I was with him when he checked this part and the rubber did not look old or worn in any way, the center piece opened with his fingers easily.  It really doesn't seem like that would be the issue.  However, I will have him check it again and try blowing the right way too  :)
I will also tell him about the voltage issue.  Is that really a problem that is common?  It just seems like everything else is getting electricity so why would the pump not be?

Regardless...I'm going to be washing dishes by hand for a while longer because our second car broke down and all my husband's extra time is going to be spent working on that.  The dishwasher is a bit lower on the priority list. 
Thank you for your pointers, I will let you know the outcome when he is able to get back to working on it. :-\

Offline jumptrout51

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Re: GE Triton XL Dishwasher will not drain
« Reply #6 on: June 21, 2013, 10:29:18 AM »
If it does not get voltage when it is supposed to,it will never pump out.
Take a Kid fishing.

 

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