Author Topic: Samsung front load washer that will not spin to complete cycle  (Read 4587 times)

Offline tagarman

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  • Member Since: Apr 2012
  • Posts: 84
Hello everyone,  I'm trying to repair a Samsung front-load washer that will not spin to finish the cycle.  The Model no. is WF409ANW/XAA and serial no. is WOBR54ASA04001D.  The washer will start to spin, vibrate and shut down.  It will repeat this a few times and shut down.  Samsung factory service techs are useless!!!  I spoke with a repairman from Sears who said he did not want to touch it!!!  But he did say they have been having trouble with a RPS sensor located on the motor stator.  Looking at the schematic diagram I see no RPS sensor but I do see a hall sensor.  Could this be what he is referring too?  If anyone know, please let me know.  Thank You Very Much!  Tom

Offline niobrara

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  • Member Since: Sep 2009
  • Posts: 1181
Re: Samsung front load washer that will not spin to complete cycle
« Reply #1 on: June 03, 2013, 10:29:17 PM »
it is.Have you ran diagnostics?

Offline tagarman

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  • Member Since: Apr 2012
  • Posts: 84
Re: Samsung front load washer that will not spin to complete cycle
« Reply #2 on: June 06, 2013, 08:17:20 PM »
No I have not done that.  I think I will get a hall sensor before I return so I'll have one just in case.  I will not install it until I run the test.  I'll let you know how I make out as my customer will not be home until 6/11.  Thanks!

Offline scrapiron

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  • Member Since: Nov 2011
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Re: Samsung front load washer that will not spin to complete cycle
« Reply #3 on: June 06, 2013, 08:23:34 PM »
Hall sensor = RPS sensor. Same thing.

Offline tagarman

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  • Member Since: Apr 2012
  • Posts: 84
Re: Samsung front load washer that will not spin to complete cycle
« Reply #4 on: June 06, 2013, 08:25:57 PM »
Thanks

Offline muoihai

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  • Member Since: Nov 2012
  • Posts: 2
Re: Samsung front load washer that will not spin to complete cycle
« Reply #5 on: July 10, 2013, 05:18:12 PM »
When the spin cycle got trouble. A chance motor cased trouble very low( low,high speed, semsor). Other things should be consider appropriate as water level. Can new motor SPIN when full water ? Try somethings differ motor problems, buy new motor sensor may cost 4 nothings. Enjoy....

Offline Helen Saraiva

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  • Member Since: Jan 2014
  • Posts: 1
Re: Samsung front load washer that will not spin to complete cycle
« Reply #6 on: January 19, 2014, 07:14:39 PM »
Hello everyone,  I'm trying to repair a Samsung front-load washer that will not spin to finish the cycle.  The Model no. is WF409ANW/XAA and serial no. is WOBR54ASA04001D.  The washer will start to spin, vibrate and shut down.  It will repeat this a few times and shut down.  Samsung factory service techs are useless!!!  I spoke with a repairman from Sears who said he did not want to touch it!!!  But he did say they have been having trouble with a RPS sensor located on the motor stator.  Looking at the schematic diagram I see no RPS sensor but I do see a hall sensor.  Could this be what he is referring too?  If anyone know, please let me know.  Thank You Very Much!  Tom

Had same problem & mine was a simple fix.   there is a little panel in front right bottom.  Take it off.
unscrew the plug.  Lots of water will come out.  pull the plug screw all the way out & CLEAN it off,  put back together and mine worked.  I've had to do several times as tags & little pieces of paper are stuck in it.

Offline VOGUSLAVKY

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  • Member Since: Aug 2013
  • Posts: 145
  • Country: us
Re: Samsung front load washer that will not spin to complete cycle
« Reply #7 on: January 19, 2014, 11:06:14 PM »
Have you try clean the pump filter?

 

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