I need to replace the termination thermostat on a Whirlpool Gold bottom mount refrigerator but cannot figure out how to remove the freezer rack which appears to have a gear/roller system. The model numer is GX5SHDXVQ00. Does anyone have a link to the repair manual or have they seen this and have any tips on its removal? I removed the two 1/4 inch screws at the front of the track but that still did not provided enough slack to get the rack out.
Any help would be much appreciated.