Author Topic: Sears Loss/Wants To Sell Service Agreement Unit  (Read 2368 times)

Offline niobrara

  • Technician
  • Member Since: Sep 2009
  • Posts: 1139
Re: Sears Loss/Wants To Sell Service Agreement Unit
« Reply #15 on: May 29, 2013, 08:39:19 PM »
I would seem to be the only thing that makes them much money anymore. Hope your right AJ.

Offline andersenappliance

  • Technician
  • Member Since: Feb 2012
  • Posts: 627
  • Country: us
Re: Sears Loss/Wants To Sell Service Agreement Unit
« Reply #16 on: May 30, 2013, 10:34:46 AM »
The service side could be very lucrative.  They get a boatload of money from selling extended warranties, though with the drop in quality, perhaps that is not true any longer.  They also get an inside line on selling new appliances to their customers. 

But I get the impression that hedge funds don't do so well in businesses that sell predominantly services.  they don't seem to have a feel for personal interaction.

I'm sure the techs will be ok, even if they have to go through a job search.  There will still be that many appliances out there needing to be fixed, and the skills do transfer to other areas.



 

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