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Author Topic: Whirlpool parts dept  (Read 133 times)

Offline Rick32k

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  • Member Since: May 2012
  • Posts: 248
  • Country: us
Whirlpool parts dept
« on: June 07, 2017, 10:13:57 AM »
I'm working on a whirlpool front loader model#WFW94HEXW2. Serial#C13750933
The issue was that the unit would run fine in test mode but then, in a regular cycle it would try to spin then the pump would come on and stay on even after you unplug the unit. So I decided to change the main ccu part #W10427967 then I got a F06E03 error saying that there was no communication between the ccu and the UI so opus the old Board back in and didn't have that problem so I figure it's the wrong part so I need some help getting the 1-800 number for the whirlpool parts dept. so I can get the exact part. Please help

Offline falcon1235

  • Technician
  • Member Since: Apr 2014
  • Posts: 87
  • Country: us
Re: Whirlpool parts dept
« Reply #1 on: June 26, 2017, 06:03:36 PM »
I just had the same issue same model machine. What ended up fixing it ?
Dustin
Bayview Appliance and Mattress

Offline falcon1235

  • Technician
  • Member Since: Apr 2014
  • Posts: 87
  • Country: us
Re: Whirlpool parts dept
« Reply #2 on: June 26, 2017, 06:05:28 PM »
I tried 3 new ccu boards
Dustin
Bayview Appliance and Mattress

Offline falcon1235

  • Technician
  • Member Since: Apr 2014
  • Posts: 87
  • Country: us
Re: Whirlpool parts dept
« Reply #3 on: June 27, 2017, 12:45:08 PM »
I talked to Whirlpool tech support this morning they said there must be a bad batch of boards to have the supplier Factory order one period so it's on order will see if it works when it comes in and 7 to 10 days
Dustin
Bayview Appliance and Mattress

 

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