Author Topic: LG F1403RD Washer Drier  (Read 2007 times)

Offline john63

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  • Member Since: Feb 2010
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Re: LG F1403RD Washer Drier
« Reply #10 on: May 05, 2013, 09:06:23 PM »

<<<Hi John,

How do you cross the LG/UK: F1403RD to the LG/USA: WM3455HW, can this be done on the lgtechassist.com site>>>

***************

Hi AJ

I haven't been on the lgtechassist site for quite awhile---so I've forgotten how it's set up.

To find the correct US model---I basically took a guess on LGs servicer website by entering WM3431 first.

Then I entered the WM3455 (both are combo units)---and was able to find the UK model number in the Parts Look-up section.

I don't always find a non-US model using this method though.
« Last Edit: May 05, 2013, 09:11:10 PM by john63 »

Offline john63

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  • Member Since: Feb 2010
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Re: LG F1403RD Washer Drier
« Reply #11 on: May 05, 2013, 09:09:42 PM »
<<<she has been adding liquid up to the Max line at each wash>>>

*********

Good job communicating that to her---over the phone or by email :)

Not an easy thing to do---generally.

When the Dispenser Drawer is closed/shut somewhat forcefully---the liquid in the dispenser (if filled to the "MAX" line) will rock back and forth---and begin to dispense at the wrong moment.

Again---Good job :)
« Last Edit: May 05, 2013, 09:15:52 PM by john63 »

Offline Specialist

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Re: LG F1403RD Washer Drier
« Reply #12 on: May 06, 2013, 01:43:47 PM »
Hi John: Thanks mate but it was your knowledge that allowed me to help her, had an email earlier & she's apparently done 3 loads today using just 2 Tablespoons of liquid and each wash has run perfectly :thanks: O0

Have another woman on the UK forum same machine & same problem, apparently LG have changed all of the parts listed for the 1st machine I posted about plus control board & NTC. Have advised her the same but don't know whether it will sink in, she seems to be the sort of woman where any problem has to be down to a machine fault & can't possibly be due to a mistake she's making ::). Typical female customer really ;D Oh nearly forgot, this 1 reckons LG replaced her first machine because of the same fault :-\
« Last Edit: May 06, 2013, 01:50:29 PM by Specialist »
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