Author Topic: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator  (Read 1418 times)

Offline wthomasson

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I need the service manual for a Samsung RFG297HDBP/XAA refrigerator.  I have low to no water flow from door water dispenser.  I've tried 3 new filters with the same results.  I can remove the filter and the water flow is restored, but the filter housing drips water constantly.  I think I will  have to replace the water filter case assy - which may also contain the water valve?  Any help is appreciated. 

Offline Risen

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Re: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator
« Reply #1 on: September 01, 2014, 09:42:54 AM »
If you have good water flow before the water reaches the fridge. And they do not have an osmosis filter. Then yes you replace the water filter assy.  Samsung had a problem with this for a while where over time the water filter would actually slow to stop water pressure.

Offline wthomasson

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Re: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator
« Reply #2 on: September 04, 2014, 03:03:45 PM »
I ordered the filter case assy - DA97-11433A and am getting ready to replace it and have a question about the water dispenser and ice maker lines.  These lines enter the upper right back of the refrigerator and connect internally.  Does anyone know the best way to access the connection points to attach?  Do I need to remove the ice maker?  If anyone has a service manual please let me know.  Thanks,

Offline Risen

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Re: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator
« Reply #3 on: September 04, 2014, 10:03:13 PM »
Service manual isn't going to help you.

You do not have to replace the lines open the new filter assy and the old filter assy. Each of the 3 hoses leaving the filter can be removed from the old and installed on the new. There is a little safty clip on each pull the safty and push to release hose. Make sure your water to the fridge is off or there will be a huge mess. Also make sure to push the hoses all the way in when installing the new one. Turn the water on and test assy, check for leaks and re assemble.  :)

Offline wthomasson

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Re: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator
« Reply #4 on: September 04, 2014, 10:42:17 PM »
Excellent Idea..........So I opened the new filter case assy and the white (input) and blue (to water dispenser) have the push to release connection inside.  The Grey (line to icemaker) has a metal circular crimp, like a pex ring, with a clear plastic cover securing it to the water solenoid valve.  I pushed in on this and the line will not release, so it looks like I will still have to find the connection point up in the icemaker area.  I thought about using a compression splice on the rear outside of the refrigerator, but don't really like using them on plastic pipe.  Am I missing something on how to remove the grey line from the water valve? 

Offline Risen

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Re: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator
« Reply #5 on: September 05, 2014, 09:57:57 AM »
Sorry, forgot they started using those.  You can either follow the line and disconnect it at the end or use a plastic push fitting in the assy and you won't have to chase the hose. Just bring your new one or a price of hose from the old one to home depot and tell them you need a push fitting for this.

Offline scottesh

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Re: Need Service Manual for a Samsung RFG297HDBP/XAA refrigerator
« Reply #6 on: November 10, 2014, 09:11:20 AM »
there are also 7 service bulletins on that unit. I attached the service manual and the fast track service sheet for help on typical service info.

 

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