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Author Topic: Core charge on parts? Any opinions from fellow techs??  (Read 707 times)

Offline itsastarr

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  • Member Since: Mar 2012
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Core charge on parts? Any opinions from fellow techs??
« on: April 12, 2013, 11:37:04 AM »
I am charged  a $35  core charge ( usually on integrated  circuit boards?  The only company that is charging me this  is  1st  Source  , now  call
1st Source  Servall.    When i google the same parts  no other company is charging tghis core charge??  Any opinions or ideas??

Offline theoldstoveguy

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #1 on: April 12, 2013, 12:26:59 PM »
Whirlpool is charging core charges on most of their boards.

Offline AJ

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #2 on: April 15, 2013, 09:57:34 PM »
Quote
The only company that is charging me this  is  1st  Source  , now  call
1st Source  Servall.

Buy it from one of the other places if your not happy about the core charge.

Offline haroldsappliance

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #3 on: April 16, 2013, 04:10:29 AM »
First source is turning into marcone. Know what I mean?

Offline itsastarr

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #4 on: April 30, 2013, 10:13:27 AM »
Their is  a Marcone  here in Denver, but ive never used them.  Are they a good supplier of parts?

Offline Pete T

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #5 on: April 30, 2013, 02:10:24 PM »
its the way it rolls, now :

Offline theoldstoveguy

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #6 on: April 30, 2013, 02:19:22 PM »
Marcone bought the parts supplier we used 15+ years ago. They were more expensive than the old company and when using online orders the computers weren't removing sold items from stock. Would order a part and it would have 4 in stock, call customer with a price and availability. Get approval and next day parts arrive and surprise that part was back ordered. Lost a few customers as they always want it YESTERDAY.

Offline wildimaginations

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #7 on: May 01, 2013, 04:02:23 AM »
I am charged  a $35  core charge ( usually on integrated  circuit boards?  The only company that is charging me this  is  1st  Source  , now  call
1st Source  Servall.    When i google the same parts  no other company is charging tghis core charge??  Any opinions or ideas??

Charge my normal markup adding the core charge to the customer.  I don't even bother sending the core back.  I just trash it and move on.
Appliance Service Technician
Authorized servicer on LG appliances.
About 45 mins east of San Francisco

Offline Patricio

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #8 on: July 08, 2013, 08:14:03 PM »
I am getting whirlpool electronic parts From Repair Clinic & Appliance Parts Pro the boxes are labeled core charge.  Have not talked to RC but APP says to ship old part back to warehouse It came from & in time they will credit my account appropriately.   They told me that the cost off core charge is factored into price of replacement part.   You have to eat the return shipping.   Looks like it is going to be a hassle.    I think it is just a way to get more money for Whirlpool.    The supply parts dealers have nothing to do with the charge, just passed on.
Great Old Fashion Hometown Service

Offline dab147315

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Re: Core charge on parts? Any opinions from fellow techs??
« Reply #9 on: July 08, 2013, 10:14:10 PM »
They are all doing this .Just pass it on to customer and don't send the part back.You have to pay to ship it back anyway that can cost 10 to 15 dollars.Not worth sending back my opinion.

 

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