Author Topic: Samsung Refrigerator error "2E". Screen locked. Lot Ice. Help  (Read 944 times)

Offline ronnyruiz

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  • Member Since: Jul 2011
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Hi I have a samsung refrigerator model RS267TDRS/XAA.


I have a problem with the right side. Not cooling well. It does not feel the cold. I removed the drawers and found ice on the back of the drawers. I wanted to remove all the cover but I could not, I had a lot of ice. I was stuck. Not open. I unplugged the refrigerator until the next day to remove the cover and see what the problem is.


When you plug the refrigerator back, flashing an error code on the front display. "2 E". I want to press a button but you can not, all the buttons are locked. Just flashes the code "2E".


I removed the back cover of the drawers and no ice. The refrigerator turns on fine, but now I can not do anything with that code. What is going on with my refrigerator?. Because ice is full?. Because that error code? What is the solution?

Offline domain

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  • Member Since: Nov 2012
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Re: Samsung Refrigerator error "2E". Screen locked. Lot Ice. Help
« Reply #1 on: April 04, 2013, 07:23:08 PM »
You could not remove the evaporator cover due to the LARGE amount of ice buildup against the styrofoam. The last SxS samsung I serviced that had a fresh food cooling problem, had an open HEATER that was actually part of the EVAP assy. If able, remove the product and unplug unit. Open doors for 24-36 hours to thaw unit and remove cover. Diagnose. Sorry I am NO help on sammy error codes :embarassed:

Offline Bailey

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  • Member Since: Dec 2011
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Re: Samsung Refrigerator error "2E". Screen locked. Lot Ice. Help
« Reply #2 on: April 04, 2013, 08:48:27 PM »
AJ has a service manual for this model in his stash. I looked through it but couldn't find any mention of a failure code 2E. Do you have the owners manual? Maybe its a consumer code.

 

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