Author Topic: Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice  (Read 5219 times)

Offline Pirates55

  • VIP Member
  • Member Since: Apr 2013
  • Posts: 4
  • Country: us
I have a whirlpool gold model #GS6NBEXRB02. The water dispenser works fine but the ice dispenser will not put out any ice. The ice maker makes ice fine. When I hit the button on the door it makes a humming sound then stops and only clicks after that.

What's wrong with it. Any ideas where I should start to check it out. Thought I would ask prior to calling in a service tech.





Sent from my iPad deep in the woods high in a tree using Tapatalk

Offline domain

  • Technician
  • Member Since: Nov 2012
  • Posts: 1078
  • Country: us
Re: Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice
« Reply #1 on: April 04, 2013, 07:28:05 PM »
Sounds like a seized up dispenser motor in the door located under the ice bin/chute area hidden by a cover with 2 1/4'' screws. Try removing bucket. Ice usually melts and re freezes around the auger blades overcoming the torque output of the motor....Clear the ice and all should be well :welcome:

Offline Pirates55

  • VIP Member
  • Member Since: Apr 2013
  • Posts: 4
  • Country: us
Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice
« Reply #2 on: April 06, 2013, 08:56:14 AM »
The auger is clear and spins freely. The motor sounds hangs up. I took out the ice bucket and took the screws off the cover o. The freezer door and pulled the metal rod out. It's hung up.  That rod should spin when u hit the ice button on the side of the freezer right? Well it will not turn and its what is hooked to the auger and what turns the auger blades. Not sure how u open up to get to the motor in the door. Every thing looks like its sealed and made together. Anymore advice before I call a repair man?


Sent from my iPad deep in the woods high in a tree using Tapatalk

Offline domain

  • Technician
  • Member Since: Nov 2012
  • Posts: 1078
  • Country: us
Re: Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice
« Reply #3 on: April 06, 2013, 09:32:25 AM »
Go to your highest bin in the freezer door and look directly above it. There should be a panel with two 1/4'' screws hiding the motor assy. and 4 screws to remove if I am correct. O0

Offline Pirates55

  • VIP Member
  • Member Since: Apr 2013
  • Posts: 4
  • Country: us
Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice
« Reply #4 on: April 07, 2013, 06:03:27 AM »
My ice maker is the highest bin in the freezer door.


Sent from my iPad deep in the woods high in a tree using Tapatalk

Offline domain

  • Technician
  • Member Since: Nov 2012
  • Posts: 1078
  • Country: us
Re: Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice
« Reply #5 on: April 07, 2013, 10:09:48 AM »
Look above the BIN where your ziplock with red slider is in that pic. How could the motor be above the ICE bin? :rofl:

Offline Pirates55

  • VIP Member
  • Member Since: Apr 2013
  • Posts: 4
  • Country: us
Whirlpool Gold Refrigerator Ice Dispenser not dispensing ice
« Reply #6 on: April 07, 2013, 01:56:16 PM »
Just looked there and there is nothing there is all made into one piece.



Sent using Tapatalk

 

Whirlpool Gold Refrigerator - Slow Water Dispenser

Started by Redfish30

Replies: 7
Views: 6047
Last post December 02, 2012, 02:46:49 PM
by JWWebster
Whirlpool Gold Ice/Water Dispenser not working

Started by ravens928

Replies: 0
Views: 4159
Last post August 07, 2010, 11:48:57 AM
by ravens928
Whirlpool Gold refrigerator ice maker not working

Started by iliiinieis

Replies: 25
Views: 35339
Last post March 07, 2011, 07:29:47 PM
by iliiinieis
Whirlpool Gold Fridge has no power to ice maker/water dispenser

Started by BSALP

Replies: 1
Views: 3286
Last post February 29, 2012, 10:45:20 AM
by Joebeef
Whirlpool Gold Series Refrigerator - Icemaker again

Started by iliiinieis

Replies: 15
Views: 4988
Last post October 04, 2012, 03:16:03 PM
by iliiinieis
Whirlpool Gold Series Refrigerator - Again

Started by iliiinieis

Replies: 56
Views: 9477
Last post June 04, 2013, 11:57:29 AM
by iliiinieis