Hi I have a samsung refrigerator model RS267TDRS/XAA.
I have a problem with the right side. Not cooling well. It does not feel the cold. I removed the drawers and found ice on the back of the drawers. I wanted to remove all the cover but I could not, I had a lot of ice. I was stuck. Not open. I unplugged the refrigerator until the next day to remove the cover and see what the problem is.
When you plug the refrigerator back, flashing an error code on the front display. "2 E". I want to press a button but you can not, all the buttons are locked. Just flashes the code "2E".
I removed the back cover of the drawers and no ice. The refrigerator turns on fine, but now I can not do anything with that code. What is going on with my refrigerator?. Because ice is full?. Because that error code? What is the solution?