365-Day Hassle Free Return Policy!  ·  AppliancePartsPros.com
Washer Parts  ·  Dryer Parts  ·  Refrigerator Parts  ·  Dishwasher Parts  ·  Range & Oven Parts  ·  All Appliance Parts 

Author Topic: Tool charge  (Read 271 times)

Offline RAH52

  • Technician
  • Member Since: Aug 2008
  • Posts: 804
  • Country: ca
Tool charge
« on: March 28, 2013, 05:19:49 PM »
Talked to a tech today that charges $5 on every call and he calls it a tool charge .I asked him to explain .He told me it covers the wear and tear on his tools and test equipment .When its time to replace something he's got money set aside .In my opinion its a cost of doing business and a dumb idea.My customers would flip out .

Offline theoldstoveguy

  • Technician
  • Member Since: Jan 2008
  • Posts: 1412
  • Country: us
    • Buy me a beer through paypal
Re: Tool charge
« Reply #1 on: March 28, 2013, 05:33:40 PM »
How about a $5 BEER charge? :cheers:

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 9873
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Tool charge
« Reply #2 on: March 28, 2013, 05:45:17 PM »
Think I would just raise my service call $5 before adding a $5 tool charge to the bill.

Offline domain

  • Technician
  • Member Since: Nov 2012
  • Posts: 1769
  • Country: us
Re: Tool charge
« Reply #3 on: March 28, 2013, 05:45:36 PM »
Seems reasonable, but would not call it that. I would build it in to trip charge....

Offline theoldstoveguy

  • Technician
  • Member Since: Jan 2008
  • Posts: 1412
  • Country: us
    • Buy me a beer through paypal
Re: Tool charge
« Reply #4 on: March 28, 2013, 05:57:49 PM »
I can see if it is an expensive meter or something like that but hey it should be part of the service charge. Then again most auto mechanics have a fee to hook up to the computer for diagnosis why shouldn't we?

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 9873
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Tool charge
« Reply #5 on: March 28, 2013, 06:08:24 PM »
I have seen auto mechanics charge for shop rags too.

Offline RAH52

  • Technician
  • Member Since: Aug 2008
  • Posts: 804
  • Country: ca
Re: Tool charge
« Reply #6 on: March 28, 2013, 06:45:59 PM »
I think if I charged it I wouldn,t  have  it as a skew on my work order ,I would hide it in my S/C

Offline andersenappliance

  • Technician
  • Member Since: Feb 2012
  • Posts: 776
  • Country: us
Re: Tool charge
« Reply #7 on: March 28, 2013, 10:09:04 PM »
I agree.

You should definitely charge for tools, especially the consumables, like drill bits and such, but in general, all of that should be folded into your service/trip charge.  I finally did that with shipping. 

There are occasions where I have to get something specifically for the job, and so I add it to the bill, but in general,  I don't wnat to itemize for my customer.  If they want to know where all the money goes, they can open their own business.


Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 2131
  • Country: us
Re: Tool charge
« Reply #8 on: March 29, 2013, 08:06:19 AM »
Build it in the job you are doing.We got one company here a one person guy who on is invoice charges from the time is leaves is last job and the gas that he uses and puts it all on his invoice and i no he gets a lot of flack from his customers.Make it simple customer don't want to see all the charges.He always over charges customer for jobs to.A may tag stem kit he got $400
hundred to do the job just the stem kit no bearing.I just don't no how he stays in business .

Offline Tuco

  • Technician
  • Member Since: Nov 2010
  • Posts: 89
Re: Tool charge
« Reply #9 on: March 29, 2013, 03:24:43 PM »
I have seen auto mechanics charge for shop rags too.
I have seen that too.  But I find it irritating to see a rag and WD-40 fee. Just raise the price or make sure you quote the "blue book".

 

Tool List

Started by TechnicianBrian

Replies: 15
Views: 227
Last post September 05, 2008, 08:26:04 AM
by TechnicianBrian
Neptune Bearing Tool Available

Started by Repair-man

Replies: 2
Views: 74
Last post February 22, 2009, 07:34:55 PM
by Penguin45
Tool Box

Started by schaffersapplian

Replies: 11
Views: 160
Last post August 02, 2010, 09:38:13 PM
by JWWebster
LG flash drive tool

Started by niobrara

Replies: 5
Views: 111
Last post January 03, 2011, 10:48:38 PM
by AJ
What do you charge for an hourly repair rate?

Started by R0ENIN

Replies: 53
Views: 578
Last post September 02, 2012, 09:44:23 PM
by andersenappliance
Guess the tool

Started by RAH52

Replies: 14
Views: 182
Last post December 05, 2011, 02:34:04 PM
by JWWebster