Company that I worked for - we were GE, Alliance (Speed Queen, Huebsch, other commercial brands), Whirlpool, Wascomat (electrolux) distributers for commercial products. I have had experience with the domestic and commercial tech lines. GE was EHHHHHHHHHHHHHH sometimes helpful, sometimes not. Alliance tech help was always very good. Any speed queen problems were dealt with pretty good. Back in the old days, they had guys at these places that were there for there careers (20 - 30 years) and knew their stuff. Most of the old guys are retired. Now, the tech help I deal with is bad. Most of the time, I know more than them. That is not being cocky, it is fact. I can get most of my answers here to weird problems.