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Author Topic: Tech's Skill Levels  (Read 188 times)

Offline Specialist

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Tech's Skill Levels
« on: March 17, 2013, 06:08:40 AM »
Just wondering about you guy's thoughts on the level of tech's in the trade nowadays. I'm beginning to wonder more & more where things are going, a lot of tech's over here don't even understand basic things.
An example this morning was a question from a "Tech" on a UK site, he has a problem with a machine where it's flashing a no heat error code and was told to check the heater and NTC thermistor.
His next question astounded me, he wanted to know what generates power for the heater and what is an NTC thermistor ?. Another want's to know how to check a heating element on a cooker that is tripping the RCD. These are basic things that a 2nd year apprentice should know, but these idiots are out there working on peoples appliances >:( :(
« Last Edit: March 17, 2013, 06:09:31 AM by Specialist »
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Offline AJ

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Re: Tech's Skill Levels
« Reply #1 on: March 17, 2013, 06:50:58 AM »
We all had to start someplace. ;)


Offline haroldsappliance

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Re: Tech's Skill Levels
« Reply #2 on: March 17, 2013, 07:27:15 AM »
What's even funnier is what I see customers do. I had to cut a "bandaid" off a pressurized water line yesterday. :2funny:

Offline AJ

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Re: Tech's Skill Levels
« Reply #3 on: March 17, 2013, 07:34:11 AM »
I worked with a new tech for awhile that I swear could not read.
If I would force the situation by handing him a sheet of instruction and tell him to read it to me he would get pissed as hell and throw them back at me.

He did not last long as a tech and started laying carpet shortly after that and has been laying carpet for about the last 10 years now.

Offline Specialist

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Re: Tech's Skill Levels
« Reply #4 on: March 17, 2013, 07:44:52 AM »
We all had to start someplace. ;)

Yes mate, I appreciate that & if he'd been new to the trade then I wouldn't say anything.
1 of the reasons I joined this & other forums was to help people new to the trade understand the technology & how to carry out repairs. Unfortunately this guy hasn't just started in the trade, he's been in the job for over 3 years & is still asking this sort of question. Believe me he's not the only 1, over the last week alone we've had "Trade Tech's" who don't know what an Insulation tester is or what it does & another wanting to know what was the purpose of the capacitor on an Induction motor etc etc. That's what makes me despair of the way the trade is going.
« Last Edit: March 17, 2013, 07:57:20 AM by Specialist »
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Offline go400

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Re: Tech's Skill Levels
« Reply #5 on: March 18, 2013, 11:08:57 AM »
I fixed a microwave oven recently. The tech. (who got fired) tried to fix an overheating magnetron by partially removing the mounting screws. He figured the monopole whould get move cooling that way, but didn't know the rf seal would no longer work and it let microwave energy go all over inside the oven!

Online fairbank56

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Re: Tech's Skill Levels
« Reply #6 on: March 18, 2013, 12:06:55 PM »

  What amazes me is the lack of knowledge in electrical theory and troubleshooting techniques. Tech's should be going to their local community college or trade school for some formal training in this area.

Eric

Offline domain

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Re: Tech's Skill Levels
« Reply #7 on: March 18, 2013, 03:55:52 PM »
I fixed a microwave oven recently. The tech. (who got fired) tried to fix an overheating magnetron by partially removing the mounting screws. He figured the monopole whould get move cooling that way, but didn't know the rf seal would no longer work and it let microwave energy go all over inside the oven!

May I ask the actual failure and repair that got everything back in working order? Bad fan or mag?

Offline Specialist

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Re: Tech's Skill Levels
« Reply #8 on: March 18, 2013, 03:58:14 PM »
I fixed a microwave oven recently. The tech. (who got fired) tried to fix an overheating magnetron by partially removing the mounting screws. He figured the monopole whould get move cooling that way, but didn't know the rf seal would no longer work and it let microwave energy go all over inside the oven!

It's amazing how many Tech's don't have a clue about Microwaves & just try to muddle through. With Microwaves especially I think if you don't understand them then you need to man up & walk away.
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Offline Specialist

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Re: Tech's Skill Levels
« Reply #9 on: March 18, 2013, 04:08:00 PM »

  What amazes me is the lack of knowledge in electrical theory and troubleshooting techniques. Tech's should be going to their local community college or trade school for some formal training in this area.

Eric

Now that's what I find so worrying, there are so many of them nowadays that don't even understand things like basic Ohms Law or how to carry out basic testing with a Multimeter. They will blindly change parts in the hope of curing a fault. I don't know what it's like in the US but over here it seems to be getting worse on a weekly basis, in 1 respect people in the US are lucky in that you actually have Trade schools. If you want the knowledge then you can take the time to learn, over here we don't have things like that & currently there is only 1 Legitimate training course for appliance tech's in the UK.
« Last Edit: March 18, 2013, 04:10:09 PM by Specialist »
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