Maytag MFI2568AES Not cooling

[andersenappliance]

Just want to double check.

Customer has this fridge and it is less than 2 years old.  She's still paying for it.

The compressor is running fine, and the frost pattern on the evap is minimal.  Covers about 1/8th up on the corner. 

I told her she had a refrigerant leak, so it would not be cooling until that was fixed.  I also told her that she should call Maytag and see if they warranty their sealed system.

Not much else I could do.  Is their anything I might have missed?

[domain]

I do not believe so. Either low on charge or partially blocked cap tube. Good job.

[RAH52]

As far as W /P giving a concession ...you can try but I highly doubt it .They will turn the call over to an authorized W/P service depot if they do .

[andersenappliance]

Thanks, All,

I'm not up on sealed system work, and she was so sad about it.  I just wanted to make sure I wasn't dropping the ball.

Too bad, really.  It is an expensive model.

[domain]

That's how it works....

[tgoods]

French door Maytag Ice2o?  I'd fix it, they cost about $2300.  I've seen a few with pinholes in the high side tubing where it sits in the drain pan.  If you don't do sealed systems, maybe you can refer them to someone who does.

[andersenappliance]

We're out in the stix.  I don't know anybody around here that'd do it for her.

Sigh.

[domain]

Imho if it is found to be partially blocked, scrap it. If it is low find the leak and save it.

[haroldsappliance]

Sounds definetly sealed system related. I ALWAYS ask the age of unit before entering system, as this will void a factory warranty. Be safe, not sorry.

[andersenappliance]

The lady got back to me on this fridge.

She called Maytag and they sent a rep out for a service call.  He diagnosed it same as I did.  Said it'd cost about 1500 to fix it.

She told me they paid (and are still paying) 3k for the fridge.  Didn't last two years.

 

[dab147315]

I bet she will never buy another Maytag or Whirlpool product again.Thats a lot of money to lose.Should have a 5 year warranty on the seal system at that price.

[andersenappliance]

Yeah. 

I'm surprised they didn't do anything for her.

If it was me, I'd stop paying and have 'em repo the piece of junk.

She bought a nice used one for $250.

[dab147315]

Some people think the more money they spend on something the better it is.Like my father in law 88 years old bought 2 pillows for is bed at 3 hundred dollars each.Said they would last the rest of his life. i guess so.So would walmart specials.