Quiet here also in upstate NY, Albany area...this time of year is usually slow but this year is super slow. A lot of people won't fix appliances due to expensive parts. You give a person a quote of $300 and they say they'll buy new, and my labor is low compared to Sears.
As for Sears, they keep calling the local independents, including me, to work for them....I know it isn't because of COD calls...it's all warranty work due to the crap they're selling these days. I see the Sears guys at the parts store and they say 90% of calls are warranty.