Viking VCBB363LSS

[boss96]

Hi guys, I went on a call today for the above model with the complaint of icing up in the freezer section. They defrosted it for me before I got there so I could get  the inside cover off. The main problem I have is locating parts info for this unit, many times I can get an exploded view of the appliance I want but not so with Viking.
Who or where can I find this info from? They also had a Viking outdoor gas grille which I need part numbers for.
Thanks in advance
Bob

[schleven]

I have had to call milestone distributors in dallas for parts. The parts dept is very helpful.

[schleven]

(214) 217-2880 ask for parts dept

[boss96]

Thanks, I,m in Houston so  that is pretty good

[schleven]

Thanks, I,m in Houston so  that is pretty good

Me too!

[boss96]

I'm pretty new in town but I took a job at a local shop that does a lot of third party warranty work.  Always a new product I have not seen before.
So wherabouts in houston are you?  I,m n-nw part of town.

[schleven]

I am in Katy.