I have a Whirlpool Topload HE Washer that's less than 1.5 Years Old and it makes a grinding noise when agitating and spinning with laundry in the basket. However, it doesn't make the noise when empty (no laundry in the basket).
I found a mounting bolt laying underneath the Washer and re-installed it with Locktite to the Drive Pulley but it still makes the noise and the Washer continues to run with the noise without displaying a Fault/Error Code.
Also, I noticed the Basket is moving freely (both directions) when agitating but don't know if it's suppose too or not.
Should I replace the Cam/Drive Pulley, Transmission, Drive Motor or something else?