Forum > Range, Oven & Cooktop Repair

buttons on Jenn-air panel do not work

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mjston:
I have a Jenn-air electric downdraft electric slide in range model JES9800AAB.
The top three buttons on the right hand side BAKE, BROIL and QUICK PREHEAT do not function, also the top oven
element (broiler) does not heat up during preheat of oven cleaning. There is no beeping sound when any of these
three buttons are pressed. Can you identify the likely component that I should replace?

I have cleaned the ribbon cable connection on the control panel.... If the touch panel is defective is there a source for the touch panel"only" the web sites i visited only sell the whole front panel of the range.

Bailey:
I have had this same problem twice on my Jenn Air range. Both times the new control panel fixed it. Unfortunately they are expensive. I don't think you will find just the touch pad.

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