Kenmore 110.28622700 Top Load - no spin. Details inside.

[arobnett157]

Alright so I will try and get you all as much information as possible. I have been pretty thorough in tearing this machine apart and can't for the life of me figure it out. Here is the model specification again:

Kenmore  110.28622700 Top Load Washing Machine

- Runs all cycles besides spin

- Replaced clutch assembly
- Checked for proper hamper spin with manual brake disengagement when the motor/transmission was out
- Checked for proper hamper spin after replacement clutch/ old trans/motor assembly installed by hand
- Checked motor couplers for cracks. This model has the newer couplers with metal inserts for the motor/trans drive
- Pump functions fine in all cycles. Water levels appropriate when filling. Fills for both wash and rinse cycles. Pumps all water out at end of rinse cycle.
- Agitates (or did) when reassembled fully. Dogs/pawls look to be clean. The teeth engage solidly by hand in the agitator.
- Replaced the timer assembly in case the motor was not being allowed to pause and reverse (maybe some other electronic I am overlooking?)

So the motor runs when set to spin. It just doesn't seem to turn the clutch to disengage the brake to spin the tub. Is it something in the transmission gone bad? It almost has to be, but I don't know what it could be.

Any advice or help with things I have overlooked would be great. I am stumped.

[tgoods]

If the coupler is good and the clutch doesn't spin, it's a bad transmission.

[haroldsappliance]

If the coupler is good and the clutch doesn't spin, it's a bad transmission.

[andersenappliance]

If you've checked the clutch & the coupler, try this 388253.  Open up the tranny, flush everything out, and replace the gear with this bad boy.  A pint of 90 wt. gear oil, plus tighten the cover back on (eased away from the shaft) and you'll be back in business.

You should have had a bit of noise or a broken coupler or two first, though.

[arobnett157]

Thanks all for the replies. It was 100% the transmission. Something in the drive assembly had given out. I called a tech and had them come and confirm that it was the tranny. I bought a new one from them direct and installed it myself. All is functioning normally.

Now I want to rebuild the old one. The part posted was for a "drain kit". I am wondering if this would be what was wrong? I am going to pull it apart and inspect the individual components first. I just want to rebuild it so in the future I have on that is good to go if my new one gives out.

Again, thank you for your prompt and accurate replies. I also work in a labor based service industry, so it is nice to get a response from professionals such as yourselves.

[tgoods]

Thanks for the update.


The neutral drain kit usually will not fix a no spin problem, it will fix a no neutral problem.  The plastic spin gear could be stripped, 285362.  In rare cases, I have seen the pivot pin on the main gear break.  I've had no luck drilling the pin out and the main gear is not available.  If you can get the pin out, a new pin is supplied with the neutral drain kit.

[andersenappliance]

The neutral drain kit contains most of the light weight guts of the tranny.  If any of the heavy duty cast parts are broken, then its a waste of time.  The other part is the cam 285206, sometimes they start sticking.  If th cam sticks, then the gear on the shaft that is engaged to the clutch won't ride up high enough to slip free of the shaft teeth, and then the machine won't spin.  This gear is driven by a big plastic gear that comes with the neutral drain kit, and if it is stripped (pretty noisy til its done) it won't drive that gear either.

You won't need all these, but here's a parts list:

Whirlpool gear case parts

Oil   90 weight gear oil

lid seal   3349985

Lower seal   356427

agitate cam    285206

agitate gear washer   62619

Neutral assembly   285595
(w/spin gear)

Neutral drain kit   388253

spin gear set   285362

input shaft seal kit   285352

Shaft   389387

drive block    389140

connecting rack 8546456

shift actuator 62621

thrust bearing    285205

[fairbank56]

If the cam sticks, then the gear on the shaft that is engaged to the clutch won't ride up high enough to slip free of the shaft teeth, and then the machine won't spin.

  That has nothing to do with spin. The cam raises/lowers the agitate gear inside the gearcase which disengages/engages it with the splines on the agitator shaft. The clutch pinion gear isn't moved up or down. It is always engaged with the spin gear. In neutral drain, the spin gear does not rotate. The neutral drain kit is available from Point and Click appliance repair for $16 and includes the spin gear and it is a Whirlpool FSP.

http://www.pcappliancerepair.com/find-results.php?searchString=388253&search.x=34&search.y=11

Eric

[tgoods]

The symptoms of a bad cam are spinning and agitating the same time during the spin cycle.  I know P & C is showing a spin gear in their picture of the neutral kit but I can assure you that it's not included in the kit.

388253

[fairbank56]

  I recently inquired about that via email with them and they said it was included with the kit. I purchased the kit from them and it was included. I realize the same part number is used elsewhere and the spin gear is not included so you should check with them via email first. Apparently it was included standard at one time. It seems to me that the spin gear should be included as there is a small button on one of the bosses that repeatedly engages with the trip lever on the neutral drain plate that is a wear point. If your going to replace all the parts of the neutral drain, then you should replace the spin gear as well.

Eric

[fairbank56]

Deleted

[tgoods]

I'd be repairing more of these transmissions if I could get the kit with the gear.  I've had two stripped gears in the last couple of weeks.  I get rebuilt transmissions at a wholesale price and they only cost me $20 more than just buying the spin gear. I'm going to see if my parts distributor can get them with the gear.

[andersenappliance]

Neutral 'Assembly' 285595 has the gear.

[andersenappliance]

Fairbank 56

Thanks,

I stand corrected.  Its been a while since I've done one of these...

[JWWebster]

285206