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Author Topic: Looking for sub-Parts...  (Read 84 times)

Offline andersenappliance

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  • Member Since: Feb 2012
  • Posts: 776
  • Country: us
Looking for sub-Parts...
« on: January 29, 2013, 09:26:24 PM »
I got a call on a GE fridge today.  The fridge side is freezing, but otherwise the thing works good.  Model#DSS25KGRAWW.

The problem was that the damper door which controls air flow between the freezer and fridge broke.  The door snapped at the hinge/post that is operated by the motor.  All I can find is that the whole thing needs to be replaced.  It retails for ~ $150.   How does one find the part that is actually broken.

It angers me that:

1)  They make the door so cheap it will break.  How much torque can a damper door motor need?  Etc.!?!?  Give me a break!

2) Why do they need this crap in the first place!??

3) Why do we need to buy the whole housing/fan/harness/motor/door flap to fix it!?

4) If I ever hit the lottery, I'll start a company that makes indestructible appliances.  My logo will be giving the corporate world the finger.

Sorry for the digression.  The point is that I had an icemaker problem and someone pointed me to the gear I needed.  (it might have been Dab, or may be Tgoods).  This saved me from buying the whole motor or whole icemaker.

Is there a way to buy just the flap for this thing (WR49X10091)  or do we always need to play this game? :tickedoff:

Offline Tuco

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  • Member Since: Nov 2010
  • Posts: 89
Re: Looking for sub-Parts...
« Reply #1 on: January 30, 2013, 10:47:30 AM »
I'm not sure why the damper door broke,..but was probably from ice. If ice forms  or falls in the door it can break a damper. Ice is amazing , just look a concrete ( or anything) damage caused by ice.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 2127
  • Country: us
Re: Looking for sub-Parts...
« Reply #2 on: January 30, 2013, 01:19:41 PM »
You got to buy the whole thing.G.E brings good things to life.I think that how it goes. If theres no parts break down on a look up you cannot buy it.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 2127
  • Country: us
Re: Looking for sub-Parts...
« Reply #3 on: January 30, 2013, 01:26:26 PM »
I think it was Tgoods on ice maker .

Offline andersenappliance

  • Technician
  • Member Since: Feb 2012
  • Posts: 776
  • Country: us
Re: Looking for sub-Parts...
« Reply #4 on: January 30, 2013, 04:14:28 PM »
Yeah, plastic gets brittle, but it still could be better engineered.

I've ordered the whole thing.  Got an earful from the customer, but what can I do?   :-\

 

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