Author Topic: Cabrio Washer Not Draining (WTW5500XW0) Whirlpool VWM  (Read 1769 times)

Offline andersenappliance

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Cabrio Washer Not Draining (WTW5500XW0) Whirlpool VWM
« on: January 03, 2013, 12:15:00 PM »
Service call on a new Whirlpool VWM.  Not Draining.

Symptoms:  Full of water, funny noise, machine resets to "done" in 10 seconds.

Drained water, removed the pump, and pulled out a dryer sheet (?!) from the filter.

Ran Diagnostics, and showed error codes for slow drain, and spin basket problems (i.e. not reaching rpm), all related to the object in pump (& between basket & tub).

Easy fix, and the machine runs well again.  Lucky no pump damage.

On this model (2010), all diagnostics and error codes must be interpreted through the led's -  there is no time display.  It is also inconvenient that you have to remove the drain hose in order to completely remove the back panel.  Perhaps they'll change that in future models.




Offline scrapiron

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Re: Cabrio Washer Not Draining (WTW5500XW0) Whirlpool VWM
« Reply #1 on: January 03, 2013, 01:05:35 PM »
Most likely a Shout Color Catcher sheet.I've found lots of them in washer pumps.

Offline andersenappliance

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Re: Cabrio Washer Not Draining (WTW5500XW0) Whirlpool VWM
« Reply #2 on: January 03, 2013, 11:58:40 PM »
You know,  I had wondered about that.

I saw one floating in the water that hadn't drained. 

I never use laundry sheets, so I'm not into them, but after I fixed the machine, I got to thinking about it.

The piece I found was covered in lint.  It looked like a strip from a sweater.  But there were others like it around, and boxes of the sheets.

After reflecting on the job to write this entry, I thought:  Why were they using dryer sheets in the wash?

I'm also not sure how it got down there.  Maybe it used the elusive sock chute.

Offline tgoods

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Re: Cabrio Washer Not Draining (WTW5500XW0) Whirlpool VWM
« Reply #3 on: January 04, 2013, 09:45:11 AM »
I was pulling a lot of those Purex laundry sheets out of pumps when they first came out. It looks like they pulled them from the market, I wonder why.

 

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