Thanks, I'm coming up dry with any info on this as well. Looks like a well kept secret. But one good thing is that while looking up any info, I found that there was a recall on this model. I was never notified. So I called Thermador and have a technician coming to fix the insallation problem. While he's here, I'll ask him to expalin how to remove the element. If he has to remove the wall oven to fix the recall problem, I'll pay for the coil and replace it now. Well, that my plan anyway.