Author Topic: Missing Model# on Kenmore Elite Refrigerator  (Read 3100 times)

Offline rjtech

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Missing Model# on Kenmore Elite Refrigerator
« on: December 20, 2012, 10:12:33 PM »
My customer has a Kenmore Elite French door refrigerator that needs a new control board. For some reason all of the identification has been removed and very challenging finding parts. My area supply houses couldn't find any matches. Based on the numbers on the board it looks to be an LG.  Talking to LG was a waste of time and energy. Any thoughts?

Offline AJ

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #1 on: December 20, 2012, 10:22:37 PM »
Any numbers on the gray plastic, other side?
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Offline rjtech

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #2 on: December 20, 2012, 10:45:23 PM »
I didn't see any but I could have missed them.  I had to reinstall it back in the frig so they would at least have something for the time being.

Offline ScottyMo1

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #3 on: December 21, 2012, 06:30:27 AM »
Kenmore Elite would be LG built. However if the model number is missing, that usually denotes a store return that should have been destroyed, and not for resale. Did they buy this new, or from an outlet store or something?

Offline rjtech

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #4 on: December 21, 2012, 06:55:04 AM »
They said they bought it from a friend for $1000.

Offline LowSL2

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #5 on: December 21, 2012, 09:57:22 AM »
Did you check the sides and back of the fridge? Sometimes there's a sticker with the model #. What about the tech sheet?

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Offline rjtech

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #6 on: December 21, 2012, 10:02:28 AM »
Every bit of info was removed..even the stickers on the back were riped off. 

Offline LowSL2

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #7 on: December 21, 2012, 10:10:04 AM »
The only other option would be to find the original purchasers phone number and i could look it up in NPS.

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Offline rjtech

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #8 on: December 21, 2012, 10:20:17 AM »
They don't know where their friend got it from.  For all I know it fell off the back of a truck...mafia style.

Offline LowSL2

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #9 on: December 21, 2012, 11:12:39 AM »
It was probably junked by a $ears store and someone at the appliance recycler "recycled it" into their own kitchen..

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Offline JWWebster

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #10 on: December 21, 2012, 11:38:18 AM »
look on the opposite side of that board near the relay for loose soldier joint. You might get lucky like I did.
« Last Edit: December 21, 2012, 11:40:20 AM by JWWebster »
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Offline RegUS_PatOff

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #11 on: December 26, 2012, 10:49:31 AM »
post
picture of front of Fridge
and
picture of Fridge Controls


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Offline haroldsappliance

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #12 on: December 26, 2012, 01:23:32 PM »
What is the problem your having?

Offline domain

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #13 on: December 26, 2012, 02:57:21 PM »
That sure looks to be a Front control panel for a LG BUILT Kenmore fridge. Part numbers change very frequently and I personally can NOT get any of those pulled up. Are the segments on the LCD fading? :D

Offline rjtech

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Re: Missing Model# on Kenmore Elite Refrigerator
« Reply #14 on: December 30, 2012, 09:17:13 AM »
With no luck getting a new board the only thing I was able to do was get it rebuilt but the customer didn't want to be without a frig for up to 2 weeks. So they have decided to get a new one instead.  Thanks for all the help and ideas!!

 

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