OK .... I feel really stupid... I gave the wrong model# and brand... SORRY!!! It is a GE model# DBXR463ED2WW... The symptoms are still correct... JW, when you say check for a short, do In unplug any wire from the coil or a certain one? I did pull off the single one and tried a continuity check from that to a screw and DID NOT get continuity ... so does that mean the element is shorted from the factory? I double checked all the way around the pan and the string DOES NOT touch any metal nor does it touch itself.. PLEASE HELP, this probably should be a simple fix .. but its really got me frustrated.. Thanks Again!