Author Topic: WTW5500XW2 not spinning lid locked  (Read 2739 times)

Offline tprox

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Re: WTW5500XW2 not spinning lid locked
« Reply #10 on: December 20, 2012, 10:38:21 AM »
Ok this is what he did, and this is his 3rd repair on these washers and it seems to fix.
What he found is the nut on the bottom of the splutch kit becomes loose and splutch falls down causing it not to spin.
So what he does is replace the pulley,belt, and the nut. These parts become stripped.
The splutch kit does not include the belt and the nut so he is buying that seperate.
P/N W10006384-belt
P/N W10163336-nut
Also, to get the lid to unlock he unplugs the washer for 3 mins and it will unlock.
Hope this helps

Offline AJ

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Re: WTW5500XW2 not spinning lid locked
« Reply #11 on: December 20, 2012, 10:43:41 AM »
Very helpful, thanks for the update.  O0
Hope you find our website helpful.

Offline fairbank56

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Re: WTW5500XW2 not spinning lid locked
« Reply #12 on: December 20, 2012, 04:44:33 PM »
  Ok, great, that's what I suggested before. This is not a splutch problem. The splutch (splined clutch) is the part above the pulley attached to the gearcase. The pulley is known as a splutch pulley, but it is not the splutch. This loose nut is a known problem by Whirlpool. They put out a service notice advising that the nut and pulley be replaced and threadlock added before replacing the nut. It is generally not neccessary to replace the pulley or the nut. Just put some blue 242 loctite on the input shaft threads and retighten the nut. I assume after unplugging the washer for 3 minutes that he plugs it back in to unlock the lid lock. The lid lock will not unlock on it's own. It requires power to unlock it as well as to lock it. It has a latching mechanism that maintains position (locked/unlocked). Only a brief pulse of power is used to lock/unlock it. Once locked or unlocked, it stays that way until another pulse of power is applied.

Eric
« Last Edit: December 20, 2012, 04:55:46 PM by fairbank56 »

Offline tprox

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Re: WTW5500XW2 not spinning lid locked
« Reply #13 on: December 20, 2012, 05:45:46 PM »
Is there a w/p p/n for the threadlock or just buy at the hareware store?????

Offline tprox

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Re: WTW5500XW2 not spinning lid locked
« Reply #14 on: December 20, 2012, 05:47:22 PM »
Yes you are correct had to plug back in the washer to get it unlocked....Sorry I'm only the middle lady...... ;D

Offline niobrara

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Re: WTW5500XW2 not spinning lid locked
« Reply #15 on: December 20, 2012, 06:40:13 PM »
Gorilla glue works also  O0

Offline tprox

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Re: WTW5500XW2 not spinning lid locked
« Reply #16 on: December 20, 2012, 07:06:41 PM »
2 funny on the Gorilla glue. I have a ice dispensor story on Gorilla glue, but will not tell......... ;)

Offline fairbank56

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Re: WTW5500XW2 not spinning lid locked
« Reply #17 on: December 20, 2012, 08:49:44 PM »
Is there a w/p p/n for the threadlock or just buy at the hareware store?????

  The service notice says to use Loctite threadlocker blue 242. Commonly available at most hardware stores. It also recommends running the calibration function in diagnostic mode to recalibrate the washer.

Eric
« Last Edit: December 20, 2012, 08:51:40 PM by fairbank56 »

Offline LowSL2

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Re: WTW5500XW2 not spinning lid locked
« Reply #18 on: December 20, 2012, 09:06:54 PM »
I recalibrate on any VMW service call. Just in case.

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LowSL2
15 Years of Professional Appliance Repair Experience

Offline AJ

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Re: WTW5500XW2 not spinning lid locked
« Reply #19 on: December 20, 2012, 09:26:31 PM »
Is there a w/p p/n for the threadlock or just buy at the hareware store?????

Not sure if there is a Whirlpool part number or not, but you can just get it at the hardware store.

Yes you are correct had to plug back in the washer to get it unlocked....Sorry I'm only the middle lady...... ;D

Nothing to be sorry about, I appreciate you posting, thanks.
Hope you find our website helpful.

 

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