So, it fills, agitates, drains but won't spin? And lid remains locked at end of cycle? These new VMW designs are a piece of crap. Problems problems problems.... If the lid lock will not unlock, you have two options. Force it open, which breaks part of the mechanism (designed to do this), requiring a new lid lock. The other option I don't recommend unless you are experienced with servicing electrical/electronic components. You have to unplug the switch from the control unit and very briefly apply 120vac across the yel and wht wires.