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Over head

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Patricio:
I learned long time ago, don't sell your self short.  Good customers don't mind paying a fair price for good work.  That job should have been $200 plus.  Only the cheap want it on the cheap.  Those will dish you in a heartbeat.  Be a professional, Expect a professional wage, don't be bashful, charge accordingly.
 Unless, your work is questionable in your eyes.

Rick32k:
Good advice thanks! What parts do you keep on your truck.

Patricio:
I am fortunate, I have 2 parts supply very close to my service area, otherwise I order online from Repair Clinic or Appliance Parts Pro.  They supply parts at a technicians price if you ask for the discount.   As far as what I carry in my vehicle, it comes to you as you you get experianced at the jobs you do.  Switches, water valves, ignitors, fuses, T-stats, ice makers, etc.

There's an appliance blue book for under $200 for price quidelines.  I deviate from it for the most part like 10% less cause of the economy I live in.  It stil a good wage if you manage your business expenses accordingly. 

john63:
Be a professional, Expect a professional wage, don't be bashful, charge accordingly.

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Took the words right out of my mouth :)
100% true.

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<<<There's an appliance blue book for under $200 for price quidelines.>>>

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A must have "tool".

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<<<It stil a good wage if you manage your business expenses accordingly.>>>

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That's an excellent point---and one that isn't discussed much anywhere.
Managing expenses is imperative.
Know your daily/weekly/monthly/quarterly/annual expenses---and profits.
Plan strategies based on these figures.
It can be a simple thing such as getting a gas card with low interest and/or cash back---if used at a specific retailer (BJs/Walmart/Costco etc...) This can save a few hundred dollars per year.










 







BevTech:
All very good answers. IMO the #1 factor has to be you being paid for your work thereby charging competitive rates up against others. Your quality workmanship and customer focus will shine through and the customer will be likely to hire you again and recommend you to neighbours in the future. I believe a good tech must keep a good stock of the usual part suspects for the five majors on board or within an hours reach. If the tech has to constantly leave the customers equip down then well they will be less likely to hire you again. Another thing you can do while at customers locations is to up sell your services by asking if they might have any other concerns. You might be surprised how many folks have other appliance issues or concerns. I could go all day with this.

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